i think my i7 has the yellow tinge... what do do?

Discussion in 'iMac' started by TDHXXX, Apr 8, 2010.

  1. TDHXXX macrumors regular

    Joined:
    Jul 3, 2009
    #1
    hey there

    i'm pretty certain that my i7 has the yellow tinge problem, it's one i ordered when they were first announced and i got it sometime during november.

    am i still eligible to get it replaced?
    or am i eligible to get it exchanged for a macbook pro (or something... like a refund .etc)?

    i am in australia by the way.
     
  2. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #2
    Can you take it to an Apple store? If not give technical support a call in your country and they should be able to guide you through the process.
     
  3. TDHXXX thread starter macrumors regular

    Joined:
    Jul 3, 2009
    #3
    yes there is one not too far from me, i enquired about it and they said i had to bring the machine into the store,

    this isn't quite easy for me as the 27" is quite large and i catch a bus to the store...

    does anyone know if they do call-outs? i vaguely remember reading something similar to this in another thread.

    i have applecare if that matters.
     
  4. spcdust macrumors 6502a

    spcdust

    Joined:
    May 6, 2008
    Location:
    London, UK
    #4
    I know what you should do....completely ignore the extensive thread covering this issue which is never far from the top of page 1. Then instead of posting your question in that relevant thread create your own thread.:rolleyes::rolleyes:
     
  5. TDHXXX thread starter macrumors regular

    Joined:
    Jul 3, 2009
    #5
    i don't have the time to go through the entire thread to find something that matches my situation.
     
  6. spcdust macrumors 6502a

    spcdust

    Joined:
    May 6, 2008
    Location:
    London, UK
    #6
    But you could possibly post your question in that thread like everyone else has managed to.
     
  7. shoppy macrumors 6502a

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    Mar 4, 2007
    Location:
    Hants
    #7
    Having manners never ever hurt either.;)
     
  8. GregGebhardt macrumors 6502

    Joined:
    Feb 5, 2010
    #8
    or teeth for that matter!

    Some are rude, likely too much VAT!:eek:
     
  9. GregGebhardt macrumors 6502

    Joined:
    Feb 5, 2010
    #9
    You can get it to the store and hope they see what you do. If there is a problem, Apple is pretty good about backing up their hardware.

    Sorry that they will not trade it for a MBPro
     
  10. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #10
    Wow.....quite busy aren't we? Let's not waste any more of YOUR time while we answer YOUR specific question....but it's OK for the rest of us to have to waste our time wading through multiple threads on the same topic.
     
  11. spcdust macrumors 6502a

    spcdust

    Joined:
    May 6, 2008
    Location:
    London, UK
    #11
    Apologies if I came over rude - my post was framed by a smidgin of good natured sarcasm but maybe I'm coming over all Victor Meldrew.

    My actual point was that this question has been asked countless times and if the OP just checked the relevant thread they would more than likely find an appropriate answer within 3 minutes. Failing that posting their question in the relevant thread would more than likely get an appropriate response, provide an audit trail for other users to benefit from and help keep the board uncluttered.

    Exactly!
     
  12. TDHXXX thread starter macrumors regular

    Joined:
    Jul 3, 2009
    #12
    so there is no chance of returns/refunds if a problem is found?
    it looks like i will have to make the trip once my finals are over.
     
  13. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #13
    That your best bet. You could contact Apple technical support and explain your situation and the MAY send out a courier to you.
     
  14. ascender macrumors 68000

    Joined:
    Dec 8, 2005
    #14
    They'll expect you to take it to them I'm afraid. If they replace the screen and it still doesn't resolve it, next time they may offer to collect the machine from you.

    You need to give them a chance to fix the problem before you can look to escalate or look at options.
     

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