iPod I think my iPod is broken..

carve

macrumors 6502a
Original poster
Feb 25, 2006
642
0
Hello all, I have had my ipod video since It was first launched, I got the iPod in October. So, today I hooked it up to my iBook G4 so that I could charge it. When I plugged it in iTunes did not open. It didn't even recognize my ipod. It has been like this for about half an hour. Luckily I purchased the protection program for it. I tried to plug in my camera into the USB, it recognized it. By the way, How does the Apple protection plan work? Do they send it in to get fixed or do they replace it for you? Please help, macluver101 :(
 

atszyman

macrumors 68020
Sep 16, 2003
2,437
1
The Dallas 'burbs
Hello all, I have had my ipod video since It was first launched, I got the iPod in October. So, today I hooked it up to my iBook G4 so that I could charge it. When I plugged it in iTunes did not open. It didn't even recognize my ipod. It has been like this for about half an hour. Luckily I purchased the protection program for it. I tried to plug in my camera into the USB, it recognized it. By the way, How does the Apple protection plan work? Do they send it in to get fixed or do they replace it for you? Please help, macluver101 :(
Have you tried launching/re-launching iTunes manually to see if it finds the iPod?

I keep iTunes open almost all the time and sometimes when I plug in the iPod it isn't recognized but if I quit iTunes and re-launch it finds it just fine.
 

atszyman

macrumors 68020
Sep 16, 2003
2,437
1
The Dallas 'burbs
Nope, that wouldn't work.
How dead was the battery? You might want to try leaving it plugged in for awhile to charge and see if that makes any difference in detecting it.

Mine (3 year old 4th gen iPod) has recently done a couple of odd things when the battery gets really low. I thought I'd lost it earlier this week but it miraculously came back after I cracked it open and plugged the cable in... not sure how long it has left but we'll see.
 

carve

macrumors 6502a
Original poster
Feb 25, 2006
642
0
It is low. In the red section

How dead was the battery? You might want to try leaving it plugged in for awhile to charge and see if that makes any difference in detecting it.

Mine (3 year old 4th gen iPod) has recently done a couple of odd things when the battery gets really low. I thought I'd lost it earlier this week but it miraculously came back after I cracked it open and plugged the cable in... not sure how long it has left but we'll see.
It doesn't even show the "Charging" icon in the upper right hand corner either...
 

atszyman

macrumors 68020
Sep 16, 2003
2,437
1
The Dallas 'burbs
It is low. In the red section
I'd try leaving it charge for an hour or two and then see if disconnecting/reconnecting has any effect. For what it's worth I had mine do this a couple weeks back, and it decided to show up again after I had plugged it into my work PC for awhile just to check if another computer would recognize it. After that it detected fine on my PowerBook...

Does it work fine other than not detecting?

Have you rebooted your Mac?
 

carve

macrumors 6502a
Original poster
Feb 25, 2006
642
0
No, the ipod is frozen. It won't even turn off. I will restart my mac now

nope, didn't seem to do anything
 

carve

macrumors 6502a
Original poster
Feb 25, 2006
642
0
nope no wall charger I will plug it into my computer and tell you what happens...
 

poofusnoof

macrumors newbie
Jul 22, 2007
19
0
I'm A Michigander
Hello all, I have had my ipod video since It was first launched, I got the iPod in October. So, today I hooked it up to my iBook G4 so that I could charge it. When I plugged it in iTunes did not open. It didn't even recognize my ipod. It has been like this for about half an hour. Luckily I purchased the protection program for it. I tried to plug in my camera into the USB, it recognized it. By the way, How does the Apple protection plan work? Do they send it in to get fixed or do they replace it for you? Please help, macluver101 :(

My sisters iPod quit working once. The clickwheel was broken. If it is still under the waranty you go to their website and fill out a request form thing. They Send you a box with instructions and packaging materials...you send it in..then if its covered they'll fix it..if its not they either wont fix it or charge you.