I think we should all email Steve Jobs

Wirelessly posted (iPhone 4 (32GB): Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)

Already done. Told him Apple needed to reimburse me for the bumper I had to buy to make my phone usable. Never heard back. Go figure.
 
Like he doesn't know already?

I believe (cue X-Files theme) he knew before the iPhone shipped and thus the Apple Bumper was created.
 
I fired off a letter to Apple about their iPhone 4 Response


ntrigue said:
In your letter, "Regarding iPhone 4," you conveniently overlook the firmware update to the iPhone 3G that implemented Apple's own proprietary formula for calculating bars of reception. Instead, you "...were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength."

I vividly remember the nightmare with the first three firmware releases of 2.0. One aforementioned release magically increased service in my home from 2-3 bars to five bars on AT&T's very same network. I say magically because it occurred in the time it took to upgrade my 3G to 2.1. I can tell you that my home was actually seeing between a -93 and -85 dB.

Unfortunately, the ability to input *3001#12345* has been removed in iOS 4. A solution exists courtesy of the AppStore, Speedtest.net allows the iPhone 4 owner to quantify the cellular attenuation they experience. I've attached three results (each performed three times and the high and low results were dismissed). In "Antenna Results.pdf" the first was recorded laying iPhone 4 on the desk. The second, touching a single finger to the left gap on iPhone 4. The third, gripping iPhone 4 naturally with my left hand.

I apologize for the verbose response; the results speak for themselves. Having waited faithfully in line for every iteration of iPhone since 2007 (nine hours this launch) it's not without anxiety and regret that I return iPhone 4. The iOS experience is unparalleled in the industry, but I require a phone that excels at making calls (any way it's held) and a company that will offer more than a band-aid as assurance.

Sincerely,

[REDACTED]

Sent from my iPad

Update:

Occurs with a key
http://www.youtube.com/watch?v=zvH-i7rKPJc

Also with a tiny piece of a paperclip
http://www.youtube.com/watch?v=kgouzUMlQpY
Click to expand...
 
dejo said:
It has:


Letter from Apple Regarding iPhone 4
Click to expand...

All this fix does is make the bars show the reception you really have. Rather than showing that you have full bars you might see after the update that you actually only have 2 or 3 bars. It's not going to fix the signal drop issue that some are experiencing when touching the band. I haven't had any dropped calls or signal degradation while touching the spot, but I'm afraid that I'm only seeing full bars because of the wrong reception algorithm, and that after the update it will correct the display to show that I actually have a weaker signal.
 
M-5 said:
All this fix does is make the bars show the reception you really have. Rather than showing that you have full bars you might see after the update that you actually only have 2 or 3 bars.
Click to expand...
Maybe the OP should clarify what they mean by "signal issue" then... :)
 
Don't like the phone, return it. Really is that simple. The reception issue isn't going to be magically fixed by bitching and moaning in a forum
 
M-5 said:
All this fix does is make the bars show the reception you really have. Rather than showing that you have full bars you might see after the update that you actually only have 2 or 3 bars. It's not going to fix the signal drop issue that some are experiencing when touching the band. I haven't had any dropped calls or signal degradation while touching the spot, but I'm afraid that I'm only seeing full bars because of the wrong reception algorithm, and that after the update it will correct the display to show that I actually have a weaker signal.
Click to expand...

Seems like more people will be thrown into a tizzy.
 
SimplySd said:
And complain about the signal issue. Someone has to let him know...
Click to expand...

Shout at the rain much? Did it ever make it stop?

Anyone can send an email. You want to send a message in a language he'll hear, return your iphone4. Money talks, bull[excrement] walks.
 
Yes, let's all email the CEO since he's the only one at the company. Just give it some time. Saw another thread saying the average update came around 30 days.
 
I think Apple has it all wrong. All the "Geniuses" are here!

Why would you encourage more inane emails being sent to Mr. Jobs on an issue he knows about? If I were him, I'd stop communicating that way with the masses because of the idiots out there sending him stupid questions and comments.
 
I suggest emailing him but also reporting the problem to Apple. See my signature below.

This is what generates stats in Apple's system and is more likely to get results.
 
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