I updated my RAM...Things are worse.

Discussion in 'iMac' started by ghsNick, Sep 29, 2012.

  1. ghsNick macrumors 68020

    ghsNick

    Joined:
    May 25, 2010
    #1
    I did exactly what OWC told me to do and I even bought their RAM too...things started off shaky a couple weeks ago when it would freeze and restart...but for the last 2 months things have been fine. Now I'm doing a lot of work on iMovie and it has already frozen twice and restarted. It's showing 5GB of free RAM?! I originally had 4GB of RAM and I got another 4GB of RAM and put them in the two open slots that weren't used.

    Any ideas on what I can/should do?
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Your performance problems may have nothing to do with RAM. Follow every step of the following instructions precisely. Do not skip any steps.
    1. Launch Activity Monitor
    2. Change "My Processes" at the top to "All Processes"
    3. Click on the "% CPU" column heading once or twice, so the arrow points downward (highest values on top).
      (If that column isn't visible, right-click on the column headings and check it, NOT "CPU Time")
    4. Click on the System Memory tab at the bottom.
    5. Take a screen shot of the entire Activity Monitor window, then scroll down to see the rest of the list, take another screen shot
    6. Post your screenshots.
     
  3. ghsNick thread starter macrumors 68020

    ghsNick

    Joined:
    May 25, 2010
    #3
    Ok I did it. What I blocked out was my full name which is the computer name. Hopefully you can tell what's up...
     

    Attached Files:

  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    There's nothing there that would indicate high demands on system performance. You have plenty of available RAM, no page outs and no high demands on CPU. Were these screen shots taken at a time when you were experiencing problems? If not, try posting again when you are.
     
  5. bflowers macrumors 6502a

    Joined:
    Jul 19, 2006
    #5
    I don't know if they currently make them anymore, but AppleCare once came with the Hardware Test disc. I can't even recall the name of the actual software, but I think it Tech Tools or something along those lines. I believe it was farmed out to a third party and not an Apple product. It included extensive RAM tests, which is what I would use to test for problems when I would upgrade.

    Did a little digging, you can still get it, but since it isn't bundled with Apple Care, it probably isn't cost effective to buy it. I would contact OWC and have them exchange the RAM.

    http://www.micromat.com/techtoolpro
     
  6. ghsNick thread starter macrumors 68020

    ghsNick

    Joined:
    May 25, 2010
    #6
    I just PM'ed you...
     
  7. ghsNick thread starter macrumors 68020

    ghsNick

    Joined:
    May 25, 2010
    #7
    It just did it again...this was the report.


    Interval Since Last Panic Report: 246015 sec
    Panics Since Last Report: 4
    Anonymous UUID: FBE9C219-78FB-6419-A956-902FAB8842B1

    Tue Oct 2 18:25:13 2012
    panic(cpu 1 caller 0xffffff802c6b7bd5): Kernel trap at 0xffffff802ca66f89, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000101, CR3: 0x0000000011d4503e, CR4: 0x00000000000606e0
    RAX: 0xffffffff8348607b, RBX: 0xffffff811de43c50, RCX: 0x0000000000000000, RDX: 0x0000000000000101
    RSP: 0xffffff811de43bd0, RBP: 0xffffff811de43c20, RSI: 0x0000000000000101, RDI: 0xffffff8041a5c000
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000000010bc, R11: 0x0000000000000206
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000000
    RFL: 0x0000000000010286, RIP: 0xffffff802ca66f89, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000101, Error code: 0x0000000000000000, Fault CPU: 0x1

    Backtrace (CPU 1), Frame : Return Address
    0xffffff811de43870 : 0xffffff802c61d626
    0xffffff811de438e0 : 0xffffff802c6b7bd5
    0xffffff811de43ab0 : 0xffffff802c6ce4ed
    0xffffff811de43ad0 : 0xffffff802ca66f89
    0xffffff811de43c20 : 0xffffff802ca64b8f
    0xffffff811de43d70 : 0xffffff802c6981e1
    0xffffff811de43e80 : 0xffffff802c620aed
    0xffffff811de43eb0 : 0xffffff802c610448
    0xffffff811de43f00 : 0xffffff802c61961b
    0xffffff811de43f70 : 0xffffff802c6a5b16
    0xffffff811de43fb0 : 0xffffff802c6ced53

    BSD process name corresponding to current thread: SecurityAgent

    Mac OS version:
    12C54

    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide: 0x000000002c400000
    Kernel text base: 0xffffff802c600000
    System model name: iMac12,1 (Mac-942B5BF58194151B)

    System uptime in nanoseconds: 33198391135
    last loaded kext at 31851753397: com.apple.driver.AppleBluetoothHIDKeyboard 165.5 (addr 0xffffff7fae097000, size 24576)
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    com.apple.driver.AppleTyMCEDriver 1.0.2d2
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    com.apple.driver.AppleMikeyHIDDriver 122
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    com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
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    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f21
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x8634, 0x535550455254414C454E5430320000000000
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x8634, 0x535550455254414C454E5430320000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3500418AS, 500.11 GB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
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    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
     

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