I want. 64gb iPhone 5, question.

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
2,356
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U.S
I have a 32gb iPhone 5 I want a 64. I bought it from apple online, can I call AppleCare for an exchange? I don't have another phone to use so I can't return/rebut. I have a black but I don't care if the 64gb is white or black. How can I do this?
 

JodyK

macrumors 6502a
Jan 29, 2010
714
14
Northern Atlanta suburbs
Apple will take care of you like stated above call Apple Care. I have same issue but bought in store. Totally different as I'm at the mercy of in store stock (no white 64's anywhere) as Apple basically treats online and in store as 2 completely separate businesses.
 

nostresshere

macrumors 68030
Dec 30, 2010
2,676
268
I have a 32gb iPhone 5 I want a 64. I bought it from apple online, can I call AppleCare for an exchange? I don't have another phone to use so I can't return/rebut. I have a black but I don't care if the 64gb is white or black. How can I do this?
Silly question, but why not just buy he 64 in the first place.

No wonder there is a shortage of phones with all these people that switch sizes, colors, carriers, etc.
 

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
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Sometimes people change their minds without free will we would be robots that's why I didn't choose the 64gb.
 

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
2,356
535
U.S
I didn't post to get answers that aren't answers but people's opinions how I should have done it in the first place.
 

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
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So I called AppleCare and they can only exchange like for like. They said I should return the phone then reorder it. I don't know how long it would take for my upgrade to reset and it just seems too crazy. I would just order it full retail online so I have one reserved then do the exchange but it doesn't let me do that. Anyone have any more advice or experiences.
 

HeyGreggie

macrumors 65816
Oct 8, 2011
1,063
157
So I called AppleCare and they can only exchange like for like. They said I should return the phone then reorder it. I don't know how long it would take for my upgrade to reset and it just seems too crazy. I would just order it full retail online so I have one reserved then do the exchange but it doesn't let me do that. Anyone have any more advice or experiences.
You shouldve known they werent going to give you a higher gigabyte, so I dont even know why you attempted to beat the system. Youll know better for the 5s..
 

PNutts

macrumors 601
Jul 24, 2008
4,839
347
Pacific Northwest, US
So I called AppleCare and they can only exchange like for like. They said I should return the phone then reorder it. I don't know how long it would take for my upgrade to reset and it just seems too crazy. I would just order it full retail online so I have one reserved then do the exchange but it doesn't let me do that. Anyone have any more advice or experiences.
Keep in mind the date you can no longer return it. Try to find a replacement before then and do the switch-a-roo. Or, could you use a dumb phone or buy / borrow an older iPhone between the time you return yours an wait for a new one? I don't see a lot of options but there are some very creative people in this forum. Just make sure you can get your eligibility reversed if you used it to buy your current phone.
 

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
2,356
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U.S
Keep in mind the date you can no longer return it. Try to find a replacement before then and do the switch-a-roo. Or, could you use a dumb phone or buy / borrow an older iPhone between the time you return yours an wait for a new one? I don't see a lot of options but there are some very creative people in this forum. Just make sure you can get your eligibility reversed if you used it to buy your current phone.
Yeah this is what I was thinking it is just a process I hope I get lucky
 

s15119

macrumors 68000
Nov 20, 2010
1,855
1,672
I didn't post to get answers that aren't answers but people's opinions how I should have done it in the first place.
That's what happens when you ask questions in public. You get all kind of answers, some you want, some you don't. Deal.
 

rangrbob

macrumors member
Jun 20, 2010
72
0
I had this problem and returned my 32gig to an apple store. They only had white in stock in the 64gig. I wanted black. Since my return window was closing I took the trade. Very smooth transaction. I only had to pay the additional 100 dollars in the store. The benefit was it reset my return date so if they receive the black model before the new return period is up I can swap out again.
 

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
2,356
535
U.S
I had this problem and returned my 32gig to an apple store. They only had white in stock in the 64gig. I wanted black. Since my return window was closing I took the trade. Very smooth transaction. I only had to pay the additional 100 dollars in the store. The benefit was it reset my return date so if they receive the black model before the new return period is up I can swap out again.
You walked in and got a 64gb? What time I honestly don't care which color and when I call and ask if they usually stock any past the pre orders they say it depends on the day
 

rangrbob

macrumors member
Jun 20, 2010
72
0
12 pm on a Sunday. They were gone by the time I left. They were handing out tickets to people who got there even earlier. Each ticket was identified to a phone so if you had a ticket you had a phone.
 

Nautilus007

macrumors 68020
Original poster
Jul 13, 2007
2,356
535
U.S
Yeah I guess I'll go in early tomorrow I wonder if I can just buy one on an upgrade an get there have them process my refund and just resell it. Do they hold stock past online orders?
 

PhoenixMac

macrumors 65816
Mar 7, 2010
1,009
1
Find someone who got a 64gb and swap plus $100? I ended up buying a 64 because my store received no 32 black vzw models at all but I am happy I got the 64 in the end.
 

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