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LeeLovesMac

macrumors newbie
Original poster
Nov 19, 2007
8
0
I have a MacBook that was purchased by my company... I need to turn it back into them and want to clear everything before I send it back. How can I do this?

I have used the two disks that came with it and reinstalled everything, but all of my programs and information was untouched. I would love to send it back blank and let them put the OS back on when they get it. Can this be done?
 
Put the disk in, but coose the option Erase&Install instead of the default Archive&Install :)
 
Boot from those disks (like you did before), but this time, choose "Erase & Install." You may have to click an options button to reveal this choice.
 
If you boot from the DVD, then you'll be able to click on Erase... to do the trick. I would suggest zeroing out all the data (through Security Options...) if you want to return it extra clean.
-Chasen
 
If you boot from the DVD, then you'll be able to click on Erase... to do the trick. I would suggest zeroing out all the data (through Security Options...) if you want to return it extra clean.
-Chasen

I guess I am having trouble "booting from the DVD" I am using "Mac OS x Install Disk 1" is this correct?

What steps should I be talking to boot from the disk rather than just restarting the machine?
 
Hm, it should be available in Disk Utility. You mentioned the right screen in your second to last post (where you said you could erase the free space), so it should just be a matter of pressing erase. Is it grayed out? Not there completely?
-Chasen
 
Hm, it should be available in Disk Utility. You mentioned the right screen in your second to last post (where you said you could erase the free space), so it should just be a matter of pressing erase. Is it grayed out? Not there completely?
-Chasen

So does this sound right:

I should click on "Macintosh HD" then select "Erase Free Space" and all of the OS and other programs will be gone?
 
Erase free space won't delete anything except the free space.

You need to press the "erase" button

Picture 1.png
 
Since you're erasing a startup volume, you'll need to use the Disk Utility app included on the system disk.

Restart the machine with the disk already inserted and it should automatically boot into the installer. From here, you can access Disk Utility from the Utilities menu at the top of the screen.

Then, after you erase the disk, you'll need to re-install OS X.
 
Since you're erasing a startup volume, you'll need to use the Disk Utility app included on the system disk.

Restart the machine with the disk already inserted and it should automatically boot into the installer. From here, you can access Disk Utility from the Utilities menu at the top of the screen.

Then, after you erase the disk, you'll need to re-install OS X.


"Erase" is grayed out
 
You are running the Disk Utility from the install disk, correct? You cannot use the Disk Utility located in Applications > Utilities.


When I click on the Disk, it opens up and I have several options there... so I click on the Applications folder and inside is Utilities... then click Disk Utility. Right?
 
When I click on the Disk, it opens up and I have several options there... so I click on the Applications folder and inside is Utilities... then click Disk Utility. Right?

you have to be booted from the disk. So restart and hold down "C" then find disk utilities from the menubar.
 
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