I was going to get my iphone changed at the apple store because it because the volume

Discussion in 'iPhone' started by Coolwhip987, Dec 1, 2013.

  1. Coolwhip987, Dec 1, 2013
    Last edited by a moderator: Dec 1, 2013

    Coolwhip987 macrumors newbie

    Joined:
    Sep 28, 2012
    #1
    I was going to get my iphone changed at the apple store because it because the volume buttons became defective, but right as I was leaving my phone dropped on the ground and small crack appeared at the bottom. Will they still change it? It's still under the one year warranty that I got it. Also I already know that they would switch it for the buttons, I just don't if they'll do it now because of the crack.
     
  2. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #2
    It's 100% up to the individual that helps you. I've read where people in a similar situation had no problems, whereas others did.

    Just be a genuinely nice to whomever helps you and hope for the best!
     
  3. oVerboost macrumors 6502a

    Joined:
    Sep 17, 2013
    Location:
    United Kingdom
    #3
    As you were leaving the store itself? If the hardware is faulty they should but they may say it's to do with the drop, even though it obviously, to you, wasn't.
     
  4. Blacklabel34 macrumors 6502

    Joined:
    Jul 6, 2009
    Location:
    Orange County
    #4
    absolutely correct.
     

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