Just want to share my experience of taking my 2 year old 6 plus which had become unusable because of touch disease into s Sydney Apple Store . It had become useless and had started phoning people and playing random music. Yesterday I took it into my local Apple Store and from what I'd read waS fearing a $500 bill. But they tested it and without any prompting or protestation on my part they said we will exchange for a new phone st apples cost. It's just on the two year mark since I received it. I looked up the serial number and it was made last month so its not reconditioned. So I'm extremely happy with my new 6 plus and will get the 8 next year then the 9, the 10. Apple with service like this I will buy your stuff for life.