Last month I went back to Italy to see my parents and I brought a MacMini with Tiger and an iPhone3G(my girlfriend's ex-iPhone that became my iPhone that have been replace by my iPhone4). My father never used a computer nor smartphones so he was completly new to both. I setted both of them up for him, but I didn't have much time to explain him everything but I tried to teach him some basics. No matter how easier could be for "computate" people to use OS X or iOS, for some people - especially parents over 50 that never touched a mouse - the experience could be very confusing. I made him a Skype account, invited and confirmed my other account on his so that he didn't have to do anything, but I didn't have the time to buy a mic, also because I had planned to use the Skype app on the iPhone, but that went wrong. To get at the point... today he bought a mic that somehow is not working on Skype even though is a jack mic, now I don't know if is the line-in that is not working or what else. Plus I used his Mac remotely to check his settings because to talk over Skype and waiting him to type on the keyboard while-I-don't-even-know-if-he-is-doing-what-I'm-telling-him-to-do-or-not.... anyway: FRUSTRATION (I guess for both of us). Later next year I'll just give him an iPhone4 so that he has to press just 1 button and we can videocall for free.