I wrote Steve Jobs and I got a reply!

Discussion in 'Community Discussion' started by Kermit the frog, Jan 11, 2009.

  1. Kermit the frog macrumors regular

    Kermit the frog

    Joined:
    May 30, 2007
    Location:
    Atlanta, GA
    #1
    I wrote Steve an email it's not officially from Steve himself but from Daniel Jasso Corporate Executive Relations Apple. I wonder if this is for real and I will finally get my problems solved~~
     
  2. neiltc13 macrumors 68040

    neiltc13

    Joined:
    May 27, 2006
    #2
    Where did you write it? On a wall or on a piece of paper or what?

    Seems a little odd to just write Steve Jobs somewhere!
     
  3. Kermit the frog thread starter macrumors regular

    Kermit the frog

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    #3
    An email....wow i thought that would of been self explanatory
     
  4. Theophany macrumors 6502a

    Theophany

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    #4
    That leads me to ask if you know what 'self-explanatory' means?
     
  5. Kermit the frog thread starter macrumors regular

    Kermit the frog

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    #5

    i just wanted to share....i don't need to be attacked by you
     
  6. Crawn2003 macrumors 6502

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    Santa Rosa, California
    #6
    I think the poster meant what was the email address....

    Crawn
     
  7. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #7
    Show us the email then... anyone can post saying what you did...
     
  8. PowerFullMac macrumors 601

    PowerFullMac

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  9. jamin100 macrumors 6502

    Joined:
    Sep 22, 2008
    #9
    Yes, I have done this before. Its usually sjobs@apple.com.
    I got contacted by a VIP customer relations member and they did sort out my problems where applecare wouldnt.
     
  10. Kermit the frog thread starter macrumors regular

    Kermit the frog

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  11. PowerFullMac macrumors 601

    PowerFullMac

    Joined:
    Oct 16, 2006
    #11
    Oh yes, I have actually heard of this happening quite a few times in the past.
     
  12. irmongoose macrumors 68030

    irmongoose

    Joined:
    Dec 3, 2001
    Location:
    Sometimes Tokyo, sometimes California
    #12
    Good onya! Now make that phone call and get the ball rolling.


    irmongoose
     
  13. jamin100 macrumors 6502

    Joined:
    Sep 22, 2008
    #13
    There you go ^^^^
     
  14. PowerFullMac macrumors 601

    PowerFullMac

    Joined:
    Oct 16, 2006
    #14
    Yep, saw.

    Kermit the frog, good luck getting the MBP replaced.
     
  15. Kermit the frog thread starter macrumors regular

    Kermit the frog

    Joined:
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    #15
    do you think i have a better chance getting it replaced now since this person contacted me
     
  16. PowerFullMac macrumors 601

    PowerFullMac

    Joined:
    Oct 16, 2006
    #16
    Depends what the number is that they gave you, if it's just a normal one then no but it's some sorta special one (which I dont think is likely) then maybe but seeing as you have your AppleCare and the laptop gave you so much grief you will probably get a replacement anyway.
     
  17. Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #17
    Email him your phone number and let him call you. That would work better than calling and having to explain everything again.
     
  18. andreab35 macrumors 6502a

    andreab35

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    #18
    Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

    I am interested in this. Please post what happens Kermit! I hope you end up with a replacement MBP!
     
  19. Kermit the frog thread starter macrumors regular

    Kermit the frog

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    #19

    I hope I get a replacement too!!! school starts for me next week and I need a computer that's not going to fail on me very other week.
     
  20. fab5freddy macrumors 65816

    fab5freddy

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    #20
    Did you get a replacement MBP ?

    would like to know the answer !
     
  21. Luftwaffles macrumors regular

    Joined:
    Nov 25, 2008
    Location:
    Kansas City, MO
    #21
    Dan is a very nice guy and he'll treat you very well :)

    Yes, that response is for real. I worked with Dan about 3 weeks ago to get a dead fan replaced in my MBP. The Apple Store refused me under warranty but Dan set things straight and got the laptop fixed for free over the weekend (right before Christmas, even!)

    With those kinds of problems occurring, I don't see any reason why they shouldn't replace your laptop. Best of luck, I'm sure things will work out wonderfully for you.
     
  22. Theophany macrumors 6502a

    Theophany

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    #22
    There was no attack. :confused: You tersely said your post was self-explanatory and it wasn't.
     
  23. twoodcc macrumors P6

    twoodcc

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    Feb 3, 2005
    Location:
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    #23
    good luck getting it replaced. it seems like you have a good shot at it. i've had good experiences with apple in the past, so maybe they'll come thru for you. keep us updated!
     
  24. Kermit the frog thread starter macrumors regular

    Kermit the frog

    Joined:
    May 30, 2007
    Location:
    Atlanta, GA
    #24
    ::::Update::::

    Just been playing phone tag with the apple relations person. Hopefully something happens soon!! my mbp has just about died :(:(:(:(
     
  25. Kermit the frog thread starter macrumors regular

    Kermit the frog

    Joined:
    May 30, 2007
    Location:
    Atlanta, GA
    #25
    :::UPDATE::::

    I"m on the phone right now with Daniel. The only thing they can do is REPAIR my computer....they won't replace it. I'm so pissed off who's to say it's not gonna mess up again after they send it back too me?!?!? is there anything else I can do or say to persuade them into a replacement/?
     

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