Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

i4 asks for itunes, itunes asks for passcode, i4 only provides emer numbers?

C

CDHunter

macrumors newbie
Original poster
Mar 4, 2011
5
0
Situation: iPhone 4 crashed, I restarted it, screen came up connect to iTunes, No service, locked, slide for emergency calls.
iTunes says "..enter your passcode on iPhone before it can be used with iTunes."
How do I enter my passcode if the keypad doesn't come up on the screen?
I tried a restore and the same screen comes up again.
 
CDHunter said:
Situation: iPhone 4 crashed, I restarted it, screen came up connect to iTunes, No service, locked, slide for emergency calls.
iTunes says "..enter your passcode on iPhone before it can be used with iTunes."
How do I enter my passcode if the keypad doesn't come up on the screen?
I tried a restore and the same screen comes up again.
Click to expand...
Did you try a hard reset? Press the power and home button until the Apple logo appears...That might not do it, but it's worth a shot...
 
JamesMB said:
Did you try a hard reset? Press the power and home button until the Apple logo appears...That might not do it, but it's worth a shot...
Click to expand...

Thanks for the suggestion, but no luck, the info button is saying no IMEI or ICCID either.
I've tried the hard reset plugged into itunes as well with the same result.
 
The only thing that I can find on this is almost three years old. I think the thing for you do do is take it to Apple, and see if they can restore it or give you a replacement. Hopefully, you have a recent backup.
 
JamesMB said:
The only thing that I can find on this is almost three years old. I think the thing for you do do is take it to Apple, and see if they can restore it or give you a replacement. Hopefully, you have a recent backup.
Click to expand...

Yeah, thats about the same luck I've had too. My backups sweet as. Thanks for trying though!
 
CDHunter said:
I'm noticing this phone crashing when its restarted with less than 90% power.

Thank you!
Click to expand...

What does is that mean.
The phone is crashing when you restart it? How does it crash?
It doesnt restart if its not fully charged?
Sounds like you might have some serious hardware issues.
Why not bring it to Apple and have them take care of it?
Its still under warranty.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back