iBlacklist - Buyer's Beware

Discussion in 'Jailbreaks and iOS Hacks' started by pasipple, Jun 10, 2010.

  1. pasipple macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #1
    I purchased an activation code to iBlacklist in the early morning hours on Monday and I have not yet received my activation code. I have sent their customer service two emails in the last 3-1/2 days and I have received no reply.

    It has been nearly 82 hours and nothing! I finally had to file for resolution with PayPal. I've been purchasing products off of the web and eBay with PayPal for over ten years and never had to file any kind of dispute with a transaction.

    I have requested a refund. I'm done with these people!

    So, this is a shoutout for others thinking about purchasing a code. Just save yourself the trouble!
     
  2. m3coolpix macrumors 6502a

    m3coolpix

    Joined:
    Dec 24, 2007
    #2
    I quit using iBlacklist early this year.

    I had purchased 2 previous licenses, each with separate iPhones. When I bought a 3rd license for my new 3Gs 32gb iPhone this past January, I went through 3 returns with Apple within 3 weeks with problematic reception. iBlacklist told me I had to purchase a new license because they only allow 1 transfer.

    Sorry, no dice, that's not how 99.9% of other companies issue software licenses.

    Quite happy with 3 new licenses of mCleaner.
     
  3. pasipple thread starter macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #3
    Right on! I'm going to mCleaner also...terrible company...terrible customer support!
     
  4. pasipple thread starter macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #4
    It has now been 4-1/2+ days and no activation code and no response to the PayPal resolution request. I'm at 111 hours and counting. In the mean time, I'd like my requested refund of the $12.

    I'd encourage others to use mCleaner. Supporting companies (apps) with such poor business practices doesn't serve in the best interests to any of us!
     
  5. dhlizard macrumors G4

    dhlizard

    Joined:
    Mar 16, 2009
    Location:
    The Jailbreak Community
    #5
    Sure you don't want to edit that last post. I understand you are frustrated, but that is a reckless suggestion.

    Might get you a time out... :rolleyes:
     
  6. pasipple thread starter macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #6
    Duly noted...I am very frustrated.

    Thanks...
     
  7. j3yq macrumors 6502

    j3yq

    Joined:
    Dec 16, 2007
    Location:
    Iowa
    #7
    You can get all of the Cydias feature apps from another source.
     
  8. pasipple thread starter macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #8
    I realize that. But I fall into the category of end users that like to support those that develop quality apps for the iPhone.

    Where would we be if they didn't receive any monetary support?

    There wouldn't be much incentive for developing the apps we all use and appreciate...and there wouldn't be much reason to JB.

    We all wouldn't be here!
     
  9. BeyondtheTech macrumors 68020

    BeyondtheTech

    Joined:
    Jun 20, 2007
    #9
    Same here with iBlacklist. Ended up with mCleaner instead. Works nicer IMO.
     
  10. vitog123 macrumors 6502

    Joined:
    Aug 30, 2009
    #10
    does mcleaner have the option to create a busy signal yet?

    thats the feature i like best when using iblacklist and why i chose it.
     
  11. pasipple thread starter macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #11
    It has a "Busy to Voicemail"...so I'm going to say no?
     
  12. HongKongPhooey macrumors newbie

    Joined:
    Jan 20, 2009
    #12
    So did you ever get your activation code? I was interested in getting this app.
     
  13. Cinemagic macrumors 6502

    Joined:
    Sep 26, 2007
    #13
    Well, I'm an iBlacklist customer who bought through Cydia and did not have a problem. Activation was quick for me.
     
  14. Jemi9OD macrumors regular

    Jemi9OD

    Joined:
    Apr 28, 2010
    Location:
    Durham, NC
    #14
    I also bought iBlacklist through Cydia and had no issues whatsoever. Activation was quick and painless. I hadn't even heard of mCleaner until I read this (4 and a half month old) thread.
     
  15. LinMac macrumors 65816

    Joined:
    Oct 28, 2007
    #15
    I was thinking about it, but I'm worried about needing to rebuy software I already purchased.
     
  16. pasipple thread starter macrumors 6502a

    pasipple

    Joined:
    Jun 12, 2009
    #16
    I never got a new code from the S*B at iBlacklist. He ignored my emails and I moved on.
     
  17. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #17
    You don't need the code. Go to the iBlacklist site and enter your key. You can find it by opening iBlacklist. Enter that and it will tell your activation code. You can do this the second after purchasing.
     
  18. poose22 macrumors member

    Joined:
    Jan 25, 2010
    #18
    I never had problems with this program or their support. I actually had an issue with my old 3GS phone. When I bought iBlacklist I had mistyped in the key of my phone, so it would not activate with the activation code. I ended up emailing their support and got an email back within an hour with a brand new code, for free. No complaints here.
     
  19. HUGE AL macrumors regular

    Joined:
    Aug 4, 2010
    #19
    I can say the same thing about mCleaner. Purchased it for an older iPhone; upgraded to the iPhone 4; was told they would send me a new activation key. That was months ago. Numerous e-mails since have gone completely unanswered -- whether it was addressed to sales/support/info@mcleaner.com.

    Liked the product, but their support is pretty much nonexistent. :mad:
     

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