iBook problem, please help! (LA/SANFRAN help!)

Discussion in 'PowerPC Macs' started by trix03, Aug 20, 2007.

  1. trix03 macrumors newbie

    Oct 20, 2005
    Okay, so my gf is in LA and her ibook appears to have broken down. here are the symptoms in her words via text: "finder won't open when I click on toolbar, nothing shows up on desktop any more, and any screen i open will flash open/close, and minimizes and maximizes every 20 seconds."

    I'm no computer guru but I use a mac as well and simple stuff i can fix. but this, i have no idea. could it be a virus or something that she can do to fix it? One more thing is a week ago, she spilled a lil orange juice on the enter key, could that have anything to do with it? (from my knowledge, it wasn't a very bigt spill

    her's is a G4 ibook w/ combo drive.

    also, if anybody knows any repair/inspection mac shops aroudn the LA/SF area, it would be great to pop by here. Any help would be much appeciated. Macrumors hasn't failed me in the past and i don't expect them to here either! thanks guys. (and girls)
  2. iBookG4user macrumors 604


    Jun 27, 2006
    Seattle, WA
    Try going to System Preferences>Accounts and create a new account, if it continues to happen then it is most likely a hardware problem, if it doesn't then its a software problem.
  3. DoFoT9 macrumors P6


    Jun 11, 2007
    can she check if the harddrive / ram are full?? that might be clogging it down.
  4. CanadaRAM macrumors G5


    Oct 11, 2004
    On the Left Coast - Victoria BC Canada
    1) It's not a virus
    2) It only takes a drop of orange juice to short out a keyboard contact. The repetitive Open Close thing sounds very much like the keyboard sending a constant stream of characters to the OS on its own. I wonder, can this machine run on an external USB keyboard with the built in one disconnected? (It;s relatively easy to remove the keyboard) What do you think, MR Gang?
    3) Creating a new user would test for a problem with preferences and user settings, but would not eliminate OS or application software issues
    4) An Archive and Install would be a more definitive way to eliminate OS software problems.
    5) But before you do that, has she booted from the OSX CD and run a Disk Utility Repair Disk and Repair Permissions? What was the result.
    6) I still don't like the leetle peench of orange juice. Is bad thing, is not be going away if you eegnore it.
  5. janey macrumors 603


    Dec 20, 2002
    sunny los angeles
    There's a ton in la. macenthusiasts on the westside, melrose mac, ...I dunno, just search around. There's also probably about a dozen apple stores within ~10-20min driving distance around LA as well - century city, grove, beverly center, pasadena... I suggest the apple stores, they'd probably help you out for free.
  6. trix03 thread starter macrumors newbie

    Oct 20, 2005
    i'll try and answer the most of what i can. im actually on vacation as well (we're from canada) and that's why its all so confusing.

    how exactly do u do that? She's not the greatest with macs. (or computers in general)

    the problem only occured after she got to sanfrancisco. she doens't have a boot disc with her.

    im pretty sure her hd and ram (how do u check if ram is full btw) are okay, but i will confirm that after i ask her)

    i will tell her to do that.

    i am also aware that its most likely not a virus, i just thought there might be a tiny chance since macs have become more popular, that they may be new targets of virus creators.

    the most likely cause is sth to do with the oj, but unfortantely, that doesn't help her solve it.

    THANKS A LOT FOR THE UBER FAST REPLIES GUYS, you've helped a lot. plz keep up the good posts, i'll update when something occurs.
  7. DoFoT9 macrumors P6


    Jun 11, 2007
    to check RAM just go to activity monitor, there might be something in there that has hung??

    hope you can figure it out, troubles while you are on holidays can be quite frustrating.
  8. trix03 thread starter macrumors newbie

    Oct 20, 2005
    here is the problem in the words of my gal.


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