iChat & AIM / Problem Connecting...

Discussion in 'Mac Apps and Mac App Store' started by rwskemer, Mar 29, 2009.

  1. rwskemer macrumors regular

    Feb 18, 2008
    My parents just purchased a new iMac, their first Mac, and I'm having them use iChat. For some reason, whenever I try to log in via my mother's AIM account, I get the following error message:

    "Your screen name has been suspended and cannot be used to log in."

    My mother is able to log in via the AIM website (using AIM Express) as well as the Mac client that I installed quickly just to make sure it worked. I don't understand why it won't work with iChat. I personally use iChat for both my Google Talk and AIM accounts.

    Any ideas?

  2. rwskemer thread starter macrumors regular

    Feb 18, 2008

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