IChat Video Conf Issue

Discussion in 'Mac Apps and Mac App Store' started by dmmcgowan, May 17, 2009.

  1. dmmcgowan macrumors member

    Nov 1, 2008
    I am having an issue when trying to do a video conference with IChat. The session begins the initiation of the session but then I receive a "Communications Error" the person you are trying to communicate with is not responding.
    This keeps happening when trying to initiate a session with both Mac and PC Users. Any ideas?
  2. JediMeister macrumors 68040

    Oct 9, 2008
    Bump down the bandwidth limit in the iChat Audio/Video preferences. If its set to none, drop it to 200 or 500, then try re-establishing a chat. Another handy thing to consider when troubleshooting iChat is testing with Apple's test accounts: appleu3test02, appleu3test04, or appleu3test05. You should see either a Mac ad or yourself with a video effect applied. If you can't connect after trying these steps, it could be a firewall or router that's blocking the ports. Take a look at these two links: 1 and 2. They both have essentially the same information, one just is easier to read.

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