Resolved iCloud Activation Lock

[hungx]

I recently tried to update my iPad 4 from iOS 7.0.1 to iOS 7.1.1. Something went wrong during during the installation process, so I had to do a restore. I had Find My iPad turned on before I updated, and now it is activation locked. I don't remember the password for my Apple account (I have another primary account that I use instead) and I had recently closed the email account that was associated with my Apple ID because it was constantly being hijacked by spammers. Anyway, if I bring the iPad to the Apple store with proof of purchase and an ID, will they be able to turn off activation lock or exchange it for a new one? I understand that I should probably contact Apple instead, but I was wondering if anyone had any similar experiences.

 

[chabig]

I was wondering if anyone had any similar experiences.

I guess you weren't wondering enough to search these forums, where this has been discussed ad nauseam. Sorry to be this way, but it's been discussed over and over, and we don't need another thread for it.

https://forums.macrumors.com/threads/1727320/
https://forums.macrumors.com/threads/1733155/
https://forums.macrumors.com/threads/1704720/
https://forums.macrumors.com/threads/1723455/

These are but a few...

 

[hungx]

I guess you weren't wondering enough to search these forums, where this has been discussed ad nauseam. Sorry to be this way, but it's been discussed over and over, and we don't need another thread for it.

I've searched the forums, though no one has had any similar experiences. Most of the threads I read were people who bought iCloud locked devices off eBay or Craigslist and want to know if they can bypass it. I bought my iPad and was wondering if Apple could turn off the iCloud lock or exchange it if I show them proof of purchase.

The only thread that comes close to what I was asking is the second one you provided. I was trying to see if anyone had his/her device replaced if he/she provided proof of purchase.

 

[Totally]

I've searched the forums, though no one has had any similar experiences. Most of the threads I read were people who bought iCloud locked devices off eBay or Craigslist and want to know if they can bypass it. I bought my iPad and was wondering if Apple could turn off the iCloud lock or exchange it if I show them proof of purchase.

The only thread that comes close to what I was asking is the second one. I was trying to see if anyone had his/her device replaced if he/she provided proof of purchase.

To answer your question - which has also been address before in threads - Apple will not turn off the iCloud lock nor exchange it. No and No is my guess.

I wanted to get a price for iPhone to trade it in to apple. Just to get a price estimate, not even to trade it in. They made me turn off Find My iPhone.

Edit: If you want to figure out how to bypass activation lock yourself, might I suggest a brain teaser for you: iH8sn0w's puzzle called r0bf0rdsn0w. So far only 1 person has solved it and that person had intimate knowledge of iOS - meaning they work for apple as an iOS security person.

 

[Night Spring]

I think you should contact Apple support and find out. Please do report back on what they say, I'm curious to know!

 

[irnchriz]

I recently tried to update my iPad 4 from iOS 7.0.1 to iOS 7.1.1. Something went wrong during during the installation process, so I had to do a restore. I had Find My iPad turned on before I updated, and now it is activation locked. I don't remember the password for my Apple account (I have another primary account that I use instead) and I had recently closed the email account that was associated with my Apple ID because it was constantly being hijacked by spammers. Anyway, if I bring the iPad to the Apple store with proof of purchase and an ID, will they be able to turn off activation lock or exchange it for a new one? I understand that I should probably contact Apple instead, but I was wondering if anyone had any similar experiences.

You are screwed, they won't unlock it for you. If your tale is true you are responsible for your situation.

 

[hungx]

To answer your question - which has also been address before in threads - Apple will not turn off the iCloud lock nor exchange it. No and No is my guess.

I wanted to get a price for iPhone to trade it in to apple. Just to get a price estimate, not even to trade it in. They made me turn off Find My iPhone.

Is there anyway to reclaim my Apple ID? I'm not sure how I should proceed since I forgot my password and I had my email account deactivated.

 

[chabig]

I don't remember the password for my Apple account...

http://support.apple.com/kb/HT5818

"If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity."

Case closed.

 

[hungx]

http://support.apple.com/kb/HT5818

"If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity."

Case closed.

This only works if you have access to the email account that the Apple ID is associated with.

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You are screwed, they won't unlock it for you. If your tale is true you are responsible for your situation.

Of course it's true. Do I need to post a copy of my receipt and the serial number of my iPad to prove it?

 

[chabig]

This only works if you have access to the email account that the Apple ID is associated with.

Wrong. Read it again...oh screw it, I'll retype. "...or by contacting Apple Support and verifying your identity."

By the way, when you set up your AppleID you were asked for an alternate email. Now you know why.

 

[hungx]

Wrong. Read it again...oh screw it, I'll retype. "...or by contacting Apple Support and verifying your identity."

By the way, when you set up your AppleID you were asked for an alternate email. Now you know why.

I wasn't asked for an alternate email. I was able to regain access to my Apple ID by answering my security questions.