Resolved iCloud Activation Lock

Discussion in 'iPad' started by hungx, May 14, 2014.

  1. hungx, May 14, 2014
    Last edited: May 15, 2014

    hungx macrumors 6502

    hungx

    Joined:
    May 8, 2012
    Location:
    Davis, CA
    #1
    I recently tried to update my iPad 4 from iOS 7.0.1 to iOS 7.1.1. Something went wrong during during the installation process, so I had to do a restore. I had Find My iPad turned on before I updated, and now it is activation locked. I don't remember the password for my Apple account (I have another primary account that I use instead) and I had recently closed the email account that was associated with my Apple ID because it was constantly being hijacked by spammers. Anyway, if I bring the iPad to the Apple store with proof of purchase and an ID, will they be able to turn off activation lock or exchange it for a new one? I understand that I should probably contact Apple instead, but I was wondering if anyone had any similar experiences.
     
  2. chabig macrumors 68040

    Joined:
    Sep 6, 2002
    #2
    I guess you weren't wondering enough to search these forums, where this has been discussed ad nauseam. Sorry to be this way, but it's been discussed over and over, and we don't need another thread for it.

    http://forums.macrumors.com/showthread.php?t=1727320
    http://forums.macrumors.com/showthread.php?t=1733155
    http://forums.macrumors.com/showthread.php?t=1704720
    http://forums.macrumors.com/showthread.php?t=1723455

    These are but a few...
     
  3. hungx, May 14, 2014
    Last edited: May 14, 2014

    hungx thread starter macrumors 6502

    hungx

    Joined:
    May 8, 2012
    Location:
    Davis, CA
    #3
    I've searched the forums, though no one has had any similar experiences. Most of the threads I read were people who bought iCloud locked devices off eBay or Craigslist and want to know if they can bypass it. I bought my iPad and was wondering if Apple could turn off the iCloud lock or exchange it if I show them proof of purchase.

    The only thread that comes close to what I was asking is the second one you provided. I was trying to see if anyone had his/her device replaced if he/she provided proof of purchase.
     
  4. Totally macrumors 6502a

    Totally

    Joined:
    Feb 22, 2012
    Location:
    West Coast = Best Coast
    #4
    To answer your question - which has also been address before in threads - Apple will not turn off the iCloud lock nor exchange it. No and No is my guess.

    I wanted to get a price for iPhone to trade it in to apple. Just to get a price estimate, not even to trade it in. They made me turn off Find My iPhone.

    Edit: If you want to figure out how to bypass activation lock yourself, might I suggest a brain teaser for you: iH8sn0w's puzzle called r0bf0rdsn0w. So far only 1 person has solved it and that person had intimate knowledge of iOS - meaning they work for apple as an iOS security person.
     
  5. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #5
    I think you should contact Apple support and find out. Please do report back on what they say, I'm curious to know!
     
  6. irnchriz macrumors 65816

    irnchriz

    Joined:
    May 2, 2005
    Location:
    Scotland
    #6
    You are screwed, they won't unlock it for you. If your tale is true you are responsible for your situation.
     
  7. hungx thread starter macrumors 6502

    hungx

    Joined:
    May 8, 2012
    Location:
    Davis, CA
    #7
    Is there anyway to reclaim my Apple ID? I'm not sure how I should proceed since I forgot my password and I had my email account deactivated.
     
  8. chabig macrumors 68040

    Joined:
    Sep 6, 2002
    #8
    http://support.apple.com/kb/HT5818

    "If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity."

    Case closed.
     
  9. hungx thread starter macrumors 6502

    hungx

    Joined:
    May 8, 2012
    Location:
    Davis, CA
    #9
    This only works if you have access to the email account that the Apple ID is associated with.

    ----------

    Of course it's true. Do I need to post a copy of my receipt and the serial number of my iPad to prove it?
     
  10. chabig macrumors 68040

    Joined:
    Sep 6, 2002
    #10
    Wrong. Read it again...oh screw it, I'll retype. "...or by contacting Apple Support and verifying your identity."

    By the way, when you set up your AppleID you were asked for an alternate email. Now you know why.
     
  11. hungx thread starter macrumors 6502

    hungx

    Joined:
    May 8, 2012
    Location:
    Davis, CA
    #11
    I wasn't asked for an alternate email. I was able to regain access to my Apple ID by answering my security questions.
     

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