iCloud Backup not available

Discussion in 'iOS 5 and earlier' started by jrglas, May 10, 2012.

  1. jrglas, May 10, 2012
    Last edited: May 10, 2012

    jrglas macrumors newbie

    May 10, 2012
    I recently acquired a new 3GS to replace a malfunctioning 3GS. It is running iOS5. I backed up all of the photos and data I needed to iCloud. When I try to restore all of my data to the new 3GS through iCloud, the option to restore* isn't available. Could anybody shed some light on how to resolve the issue, please? Thank you for your time.
  2. Tyler23 macrumors 603


    Dec 2, 2010
    Atlanta, GA
  3. Arelunde macrumors 6502a


    Jul 6, 2011
    CA Central Coast
    I believe you need to be plugged in to a power source, locked and on wifi to do this. Double check to be sure the "on" button shows in the iCloud > storage and backup settings.

    An alternative would be to back up to iTunes (an option on the main screen when your device is plugged in via USB), and restore from there. Either way, it's a good idea to periodically back up to iTunes in between iCloud backups so you have a backup-backup on your hard drive... just in case.

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