ICloud backup, photo space

Discussion in 'iPhone Tips, Help and Troubleshooting' started by vaxes, Sep 17, 2016.

  1. vaxes macrumors newbie

    Joined:
    Sep 21, 2012
    #1
    hey

    I had an ip6+.
    This had 48gb of photos & videos on it and have iCloud photo backup enabled, this comes up at 36.5 Gb.

    When I restored from iCloud back up yesterday onto my new ip7+ all the photos & videos came across but it is only saying 2.8gb used.

    When i turn airplane mode on I can view all my 12k photos but the videos won't play.
    Is there anyway to download everything to my new ip7+
     
  2. EJ8 macrumors 6502a

    EJ8

    Joined:
    Oct 13, 2010
    #2
    Sounds like the restore isn't finished. Did you look in the iCloud backup section of the phone and see if it says it is still restoring?
     

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