iCloud blocking my emails

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by GlynJones, Sep 28, 2014.

  1. GlynJones macrumors 6502

    Jun 15, 2005
    I noticed last week that I registered with a website that requires email activation but never received it. I put it down as a one off.
    Yesterday I tried to activate a taste card and the same thing happened.
    Today I tried to reset my password for Natwest Advantage Gold and again no email.
    Is iCloud blocking some emails? Never had this before but it seems a bit strange that emails are going missing specifically for anything that requires activation or a password.
    Thanks for any help received.
  2. GlynJones thread starter macrumors 6502

    Jun 15, 2005
  3. impaler macrumors 6502

    Feb 20, 2006
    If you do just a cursory search on these forums and on the Internet, you'll see that this is a long-standing problem with Apple's implementation of iCloud email. They silently filter messages, meaning they don't go to Junk, you just never receive them. It's a huge problem and why I don't rely on it.
  4. GlynJones thread starter macrumors 6502

    Jun 15, 2005
    Thanks. Apple are looking into it but it's not looking good at the moment :(
  5. exi macrumors 6502

    Oct 16, 2012
  6. GlynJones thread starter macrumors 6502

    Jun 15, 2005
    Still talking to Apple about it. They are ringing me back on Tuesday.
  7. SnowLeopard2008 macrumors 604


    Jul 4, 2008
    Silicon Valley
    Not true. Every email ever sent to me, from shady or legitimate sources, was received in my inbox. There must be a user-configured spam filter of some kind on the OP's account. You can disable it.
  8. striders macrumors 6502

    Mar 11, 2009
    I know this is an old thread, but just want to chime in that I also never receive activation emails for many (but not all) forums, even popular one like Slickdeals.net.

    Apparently, iCloud have a "feature" that it can delete email IMMEDIATELY WITHOUT even notifying you or putting it in "junk" email folder. You can Google this and people indeed have problems.

    2011: https://jackofallit.wordpress.com/2011/12/16/icloud-is-silently-deleting-mail/
    2013: http://appleinsider.com/articles/13...ship-of-emails-containing-pornographic-phrase

    The funny thing is that it is, at least for me, limited to forums activation emails. Not sure what exactly these emails contain that warrant Apple removing without notice.
  9. Dekema2 macrumors 6502a


    Jul 27, 2012
    WNY or Utica
    This is their rationale:

    We contacted Apple for their comment on the issue, and a spokesperson toldMacworld “Occasionally, automated spam filters may incorrectly block legitimate email. If the customer feels that a legitimate message is blocked, we encourage customers to report it to AppleCare.”

  10. jakibros macrumors newbie


    Feb 9, 2016
    New England
    I am running into this problem AGAIN after several months of it being ok with me getting all my emails. Now again, emails are being deleted before I get a chance to see them. it is the oddest thing. They show up on my iPhone for a brief second and then disappear. I MacBook Pro never even gets them at all... not anywhere, junk, trash or inbox. This is infuriating since these are IMPORTANT emails!!!
  11. exi macrumors 6502

    Oct 16, 2012
    I have had a mostly okay experience with iCloud mail, but in the end, it cannot be relied upon.

    Simple as that. This forum is peppered with threads containing why -- and examples. Some of them are mine.

    Gmail and Outlook, in that order, are probably #1 and #2 for send/receive dependability among widespread free services.
  12. striders macrumors 6502

    Mar 11, 2009
    What bizarre is that Apple won't even acknowledge this issue, nor try to fix it, even when there are many articles written about it. Apple is pushing the iCloud service, but the basic service (email) is failing spectacularly.
  13. striders macrumors 6502

    Mar 11, 2009
    But AppleCare can't do anything about it.. they can't recover email or change the junk mail filter on the iCloud server.
    --- Post Merged, Feb 15, 2016 ---
    Funny thing is that I moved from Android ecosystems to iOS, then slowly moved away from Gmail to iCloud. But looks like I have to move back, at least, to Gmail.

    Google may know "too much about you" but by God, I need a functioning email systems! Not to mention the calendar system works very well. See here on how iCloud is intercepting email invites: http://forums.macrumors.com/threads/icloud-calendar-invitations-not-working.1759081/
  14. marclondon macrumors 6502

    Aug 14, 2009
    I've just had this problem having had an irate tradesman on the phone wondering why I haven't paid his invoice. Except it didn't come. He emailed it again - nothing. But it came to two of my other accounts. I've been using iCloud a lot but now I feel I can't trust it.
  15. striders macrumors 6502

    Mar 11, 2009
    Uh oh... That's really bad when it start to affect your business. Yeah, I slowly moving away from iCloud. If Apple working on a fix, I'd revert back when they do fix it. But Apple won't acknowledge it, even when there are multiple blogs about it. IIRC, it's even being discussed in Apple Support forum.
  16. exi macrumors 6502

    Oct 16, 2012
    Hosted Exchange, Gmail, or Outlook. Seems to be the most reliable major options.

    Nice to have service unification on iCloud. Nicer to be able to trust email a little more.

    (Although that Reddit thread does have a poster who makes mention of similar issues with Outlook… who knows.)
  17. striders macrumors 6502

    Mar 11, 2009
    I never use Outlook, but have used Gmail since its inception (2004?) and never lost an email. Sigh....

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