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onua

macrumors newbie
Original poster
Hello guys. This is my first thread here 🙂

I am having trouble logging in icloud.com over the web and having this error: iCloud has stopped responding.

I tried following:
1. tried on different pc's
2. tried different browsers
3. tried different town's

I must say that iCloud is working on my iPhone.

I need web mail for my business and this is very frustrating. Anyone have any idea about my error?

Full error:
Code:
APPLICATION NAME
cloudos

ERROR
authDidNotConnect

TYPE
server

APP STATECHART
SC.Statechart:sc1030
  initialized: true
  name: cloudos-statechart
  current-states: [
    active.authUI.fieldsEditable
  ]
  state-transition:
    active: false
    suspended: false
  handling-event: false


BUILD NUMBER
15B.67ef742

TIME
Tue Apr 14 2015 20:23:34 GMT+0200 (Central Europe Daylight Time)        (1429035814894)

HOST
www.icloud.com

USER AGENT
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.118 Safari/537.36

ENVIRONMENT
PROD

RECENT LOG MESSAGES
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: Loading localized strings and metrics
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: -->  Request 1:   GET to /applications/pages/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: -->  Request 2:   GET to /applications/numbers/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: -->  Request 3:   GET to /applications/keynote/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN initialize statechart
Tue, 14 Apr 2015 18:23:11 GMT:  WARN:  WARN SC.Statechart<cloudos-statechart, sc1030>: state active.authUI.appleIDAndTermsPane has no initial substate defined. Will default to using an empty state as initial substate
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: __ROOT_STATE__
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: ---
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: ---
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: __ROOT_STATE__
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: loading
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: loading
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: __ROOT_STATE__
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: validatingAuth
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: loading
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: loading
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = __ROOT_STATE__
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: loading
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: validatingAuth
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: validatingAuth.gettingReply
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: -->  Request 4:   POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=15B.67ef742&clientId=6D7FCFEF-1868-4B13-A8E8-8F09653A6059,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: validatingAuth.gettingReply
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: validatingAuth
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END initialize statechart
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: Language check for CloudOS: null -> en-us. We WILL relocalize cloudOS.
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.
Tue, 14 Apr 2015 18:23:11 GMT:  INFO:  Got a heartbeat: JS executing at https://www.icloud.com/
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: <--  Response 1:  200  (472ms),  headers: Accept-Ranges=bytes, Cache-Control=max-age=0, no-cache, no-store, Content-Encoding=gzip, Content-Language=en-us, Content-Length=361, Content-Type=application/json, Date=Tue, 14 Apr 2015 18:23:14 GMT, ETag="2d8-51093590092c0", Expires=Tue, 14 Apr 2015 18:23:14 GMT, Last-Modified=Thu, 05 Mar 2015 23:58:43 GMT, Pragma=no-cache, Server=Apache, Vary=Accept-Encoding  body: (omitted)
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: Adding additional data for pages
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app pages
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: <--  Response 3:  200  (480ms),  headers: Accept-Ranges=bytes, Cache-Control=max-age=0, no-cache, no-store, Content-Encoding=gzip, Content-Language=en-us, Content-Length=349, Content-Type=application/json, Date=Tue, 14 Apr 2015 18:23:14 GMT, ETag="2c0-51093590092c0", Expires=Tue, 14 Apr 2015 18:23:14 GMT, Last-Modified=Thu, 05 Mar 2015 23:58:43 GMT, Pragma=no-cache, Server=Apache, Vary=Accept-Encoding  body: (omitted)
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: Adding additional data for keynote
Tue, 14 Apr 2015 18:23:11 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app keynote
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: <--  Response 2:  200  (504ms),  headers: Accept-Ranges=bytes, Cache-Control=max-age=0, no-cache, no-store, Content-Encoding=gzip, Content-Language=en-us, Content-Length=349, Content-Type=application/json, Date=Tue, 14 Apr 2015 18:23:14 GMT, ETag="2c4-51093590092c0", Expires=Tue, 14 Apr 2015 18:23:14 GMT, Last-Modified=Thu, 05 Mar 2015 23:58:43 GMT, Pragma=no-cache, Server=Apache, Vary=Accept-Encoding  body: (omitted)
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: Adding additional data for numbers
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app numbers
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: <--  Response 4:  421  (363ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: {"error":"Missing X-APPLE-WEBAUTH-TOKEN cookie","success":false,"configBag":{"urls":{"accountCreateUI":"https://appleid.apple.com/widget/account/?widgetKey=83545bf919730e51dbfba24e7e8a78d2#!create","getICloudTerms":"https://setup.icloud.com/setup/ws/1/getLiteTerms","accountCreate":"https://setup.icloud.com/setup/ws/1/createLiteAccount","downloadICloudTerms":"https://setup.icloud.com/setup/ws/1/downloadLiteTerms","accountRepairUI":"https://appleid.apple.com/widget/account/?widgetKey=83545bf919730e51dbfba24e7e8a78d2#!repair","repairDone":"https://setup.icloud.com/setup/ws/1/repairDone"},"accountCreateEnabled":"true"}}
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: COS: invoking validateDidFail
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN sendEvent: 'authDidNotValidate'
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: validatingAuth.gettingReply: will handle event 'authDidNotValidate'
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: active.authUI
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: validatingAuth.gettingReply
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: validatingAuth.gettingReply
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = __ROOT_STATE__
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: validatingAuth.gettingReply
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: validatingAuth
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI.downloadingAuthModule
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/15B.67ef742/cloudkit/photo/15B.67ef742/en-us/javascript.js'
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/15B.67ef742/cloudkit/auth_ui/15B.67ef742/en-us/stylesheet.css'
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/15B.67ef742/cloudkit/auth_ui/15B.67ef742/en-us/javascript-strings.js'
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: active.authUI.downloadingAuthModule
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: active.authUI
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END sendEvent: 'authDidNotValidate'
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: active.authUI.downloadingAuthModule
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: active.authUI.downloadingAuthModule
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = active.authUI
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: active.authUI.downloadingAuthModule
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:12 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: Preloading background images, but every image was already loaded. Running callback immediately.
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: At long last, SpringboardView is now allowed to generate button instances!
Tue, 14 Apr 2015 18:23:12 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 12 conditions. Requirement was: initial set of buttons
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 11 conditions. Requirement was: Button for mail
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 10 conditions. Requirement was: Button for contacts
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 9 conditions. Requirement was: Button for notes
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for reminders
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for find
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for iclouddrive
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for photos
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for settings
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for pages
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for keynote
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for numbers
Tue, 14 Apr 2015 18:23:13 GMT:  DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/15B.67ef742/cloudkit/error_catcher/15B.67ef742/en-us/stylesheet.css'
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/15B.67ef742/cloudkit/error_catcher/15B.67ef742/en-us/javascript-strings.js'
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Prefetching module 'cloudos_foundation/language'.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/15B.67ef742/cloudos_foundation/language/15B.67ef742/en-us/javascript-strings.js'
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/15B.67ef742/coreweb/date_formatter/15B.67ef742/en-us/javascript-strings.js'
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/15B.67ef742/cloudos_foundation/alarms/15B.67ef742/en-us/stylesheet.css'
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/15B.67ef742/cloudos_foundation/alarms/15B.67ef742/en-us/javascript-strings.js'
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/language' was prefetched, not evaluating until needed.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.
Tue, 14 Apr 2015 18:23:16 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN sendEvent: 'userDidSubmit'
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Tue, 14 Apr 2015 18:23:18 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Tue, 14 Apr 2015 18:23:18 GMT:  DEBUG: -->  Request 5:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=15B.67ef742&clientId=6D7FCFEF-1868-4B13-A8E8-8F09653A6059,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = active.authUI
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:18 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END sendEvent: 'userDidSubmit'
Tue, 14 Apr 2015 18:23:20 GMT:  DEBUG: <--  Response 5:  422  (1142ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: {"error":0}
Tue, 14 Apr 2015 18:23:20 GMT:  DEBUG: COS: invoking loginDidFail
Tue, 14 Apr 2015 18:23:20 GMT:  WARN:  Auth: No auth bag or recognized status code
Tue, 14 Apr 2015 18:23:20 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN sendEvent: 'authDidNotConnect'
Tue, 14 Apr 2015 18:23:20 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Tue, 14 Apr 2015 18:23:20 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END sendEvent: 'authDidNotConnect'
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = active.authUI
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:21 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:21 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
Tue, 14 Apr 2015 18:23:21 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Tue, 14 Apr 2015 18:23:21 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Tue, 14 Apr 2015 18:23:21 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
Tue, 14 Apr 2015 18:23:21 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
Tue, 14 Apr 2015 18:23:27 GMT:  DEBUG: CloudKit: Sending error catcher report for “cloudos”
Tue, 14 Apr 2015 18:23:27 GMT:  DEBUG: -->  Request 6:   POST to https://feedbackws.icloud.com/reportError,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:29 GMT:  DEBUG: <--  Response 6:  200  (1422ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
Tue, 14 Apr 2015 18:23:29 GMT:  DEBUG: Sending stats to feedbackws
Tue, 14 Apr 2015 18:23:29 GMT:  DEBUG: -->  Request 7:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:30 GMT:  DEBUG: <--  Response 7:  200  (203ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
Tue, 14 Apr 2015 18:23:30 GMT:  INFO:  Successfully sent stats to feedbackws
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN sendEvent: 'userDidSubmit'
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Tue, 14 Apr 2015 18:23:32 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Tue, 14 Apr 2015 18:23:32 GMT:  DEBUG: -->  Request 8:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=15B.67ef742&clientId=6D7FCFEF-1868-4B13-A8E8-8F09653A6059,  headers: Content-Type=text/plain,  body: (omitted)
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = active.authUI
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:32 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END sendEvent: 'userDidSubmit'
Tue, 14 Apr 2015 18:23:33 GMT:  DEBUG: <--  Response 8:  422  (1143ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: {"error":0}
Tue, 14 Apr 2015 18:23:33 GMT:  DEBUG: COS: invoking loginDidFail
Tue, 14 Apr 2015 18:23:33 GMT:  WARN:  Auth: No auth bag or recognized status code
Tue, 14 Apr 2015 18:23:33 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN sendEvent: 'authDidNotConnect'
Tue, 14 Apr 2015 18:23:33 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Tue, 14 Apr 2015 18:23:33 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END sendEvent: 'authDidNotConnect'
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: BEGIN gotoState: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: starting from current state: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states before: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: pivot state = active.authUI
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: <-- exiting state: active.authUI.attemptIsSubmitted
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: --> entering state: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: current states after: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:34 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc1030>: END gotoState: active.authUI.fieldsEditable
Tue, 14 Apr 2015 18:23:34 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
Tue, 14 Apr 2015 18:23:34 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Tue, 14 Apr 2015 18:23:34 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
 
Sounds like you are behind a firewall. Many businesses don't allow some ports to get thru their firewall.
 
I tried different providers and still no luck.

Anyone knows hot to contact apple support via email?

I cant receive Apple support call because i am in Serbia and we dont have Apple here.
 
Last edited:
I tried different providers and still no luck.

Anyone knows hot to contact apple support via email?

I cant receive Apple support call because i am in Serbia and we dont have Apple here.


It's may 2015 at time of writing: i have this problem for the past 48 hours. Everything seems normal - for now at least - with my APpleID related stuff (iTunes Match, iCloud Photos, Syncing to devices, email through mail.app etc) except i can't access iCloud.com.

 says they will call back and fix it, but the guy had never heard of this..

Did you get to the bottom of your issue?

Thanks!
 
Accept new terms and conditions when you open iCloud settings on your phone.
 
I tried different providers and still no luck.

Anyone knows hot to contact apple support via email?

I cant receive Apple support call because i am in Serbia and we dont have Apple here.

Why not start an online chat with Apple support?
 
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