iCloud consuming too much space

alias99

macrumors 6502
Original poster
Nov 3, 2010
253
39
My iCloud drive on my mac is showing as using 30gb of space. However i only use about half of my free 5gb?

Can anyone help with this?

I only use it for documents etc. No iCloud photos but I do have apple music if that makes a difference
 

ulfertg

macrumors newbie
Jan 18, 2016
23
12
I had the same problem a few weeks ago.
Several gigs of memory has been falsely reserved.
I called support and it seemed to me that this problem is not uncommon.
They asked me to go through the usual iCloud-problem-solving procedure (sign-out - sign-in).
This didn't help, so I called again, got transferred to a higher-level service employee who just deleted the reservation.
This fixed my problem.
 

alias99

macrumors 6502
Original poster
Nov 3, 2010
253
39
What does it say when you click here?

View attachment 707962
When i click get info it states 2.43 GB

I had the same problem a few weeks ago.
Several gigs of memory has been falsely reserved.
I called support and it seemed to me that this problem is not uncommon.
They asked me to go through the usual iCloud-problem-solving procedure (sign-out - sign-in).
This didn't help, so I called again, got transferred to a higher-level service employee who just deleted the reservation.
This fixed my problem.
Is that something they have to do? Or it can be done manually from the computer.

Using omni disk sweeper to track it down its shows up as essentially a cache.