iCloud consuming too much space

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by alias99, Jul 4, 2017.

  1. alias99 macrumors regular

    Joined:
    Nov 3, 2010
    #1
    My iCloud drive on my mac is showing as using 30gb of space. However i only use about half of my free 5gb?

    Can anyone help with this?

    I only use it for documents etc. No iCloud photos but I do have apple music if that makes a difference
     
  2. SaucyWeeTart macrumors member

    SaucyWeeTart

    Joined:
    Oct 13, 2016
    Location:
    Glasgow, Scotland
    #2
    Do you have many files/folders on your desktop?
     
  3. alias99 thread starter macrumors regular

    Joined:
    Nov 3, 2010
    #3

    I have 82mb on my desktop and 700mb in my documents folder which are both synced to iCloud
     
  4. SaucyWeeTart macrumors member

    SaucyWeeTart

    Joined:
    Oct 13, 2016
    Location:
    Glasgow, Scotland
    #4
    Strange, don't know where the extra 29+ Gb are coming from then. From what I believe, Apple Music doesn't count towards your iCloud storage costs.
     
  5. alias99 thread starter macrumors regular

    Joined:
    Nov 3, 2010
    #5
     

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  6. SaucyWeeTart macrumors member

    SaucyWeeTart

    Joined:
    Oct 13, 2016
    Location:
    Glasgow, Scotland
  7. ulfertg macrumors newbie

    ulfertg

    Joined:
    Jan 18, 2016
    #7
    I had the same problem a few weeks ago.
    Several gigs of memory has been falsely reserved.
    I called support and it seemed to me that this problem is not uncommon.
    They asked me to go through the usual iCloud-problem-solving procedure (sign-out - sign-in).
    This didn't help, so I called again, got transferred to a higher-level service employee who just deleted the reservation.
    This fixed my problem.
     
  8. alias99 thread starter macrumors regular

    Joined:
    Nov 3, 2010
    #8
    When i click get info it states 2.43 GB

    Is that something they have to do? Or it can be done manually from the computer.

    Using omni disk sweeper to track it down its shows up as essentially a cache.
     
  9. ulfertg macrumors newbie

    ulfertg

    Joined:
    Jan 18, 2016
    #9
    Apple Support had to do it.
     

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