iCloud iCloud Deleted Folders

[RyMacG4]

I'm having a major issue.

After I updated to 12.5.1 on my MacBook, I saw a popup asking if I would like to sync my iCloud files with my computer. I said yes.

Then my sister's college folders popped up onto my homescreen, and I thought that if I deleted them, it would just delete off of my hard drive, not iCloud.

The folders were deleted off of iCloud.

Is there any way I can fix this. On iCloud.com, I have tried two methods of restoring files in 30 days or less, and neither method worked.

 

[0128672]

I'm having a major issue.

After I updated to 12.5.1 on my MacBook, I saw a popup asking if I would like to sync my iCloud files with my computer. I said yes.

Then my sister's college folders popped up onto my homescreen, and I thought that if I deleted them, it would just delete off of my hard drive, not iCloud.

The folders were deleted off of iCloud.

Is there any way I can fix this. On iCloud.com, I have tried two methods of restoring files in 30 days or less, and neither method worked.

Sounds like you enabled Desktop & Documents for iCloud. You're saying your sister's folders don't appear in iCloud.com > iCloud Drive > Recently Deleted or Restore Files? And no backups either? They may be gone for good unfortunately.

Going forward you may want to disable Desktop & Documents, and routinely backup any content that's only stored in iCloud to say an external drive or other cloud-based storage.

If you do disable D&D, please read what happens and what you need to do in this support article so you won't lose anything else:

Add your Desktop and Documents files to iCloud Drive - Apple Support

Learn how to share your files from your Mac Desktop and Documents folders to all of your devices with iCloud Drive.

support.apple.com

 

[RyMacG4]

So it turns out that the issue just solved itself. Her files popped up on Recently Deleted after some time.