iCloud Drive Eats Up iPhone Storage!

Discussion in 'iOS 8' started by Statiq!, Nov 8, 2014.

  1. Statiq! macrumors newbie

    Joined:
    Apr 12, 2012
    #1
    So yesterday I purchased the iPhone 6 Plus 16GB from T-Mobile and got home to set it up an hour later. When I connected it to iTunes I was surprised to see that I had 5.34GB of used space already eaten up by "Other" on my new iPhone???... no music on the phone, no photos on the phone, less than 20 cloud based apps (Tweetbot, Instagram etc). I was instantly regretting getting the 16GB version of the 6 Plus.. so I called Apple to see if they could help me get rid of this extra "Other" data that was just sitting there. They specifically told me that iCloud Drive data is not stored on the iPhone and that I needed to restore the phone to get the storage space back. They also gave me this official list of items that cause "Other" space to balloon to this 5GB+ size..

    What is "Other?" iTunes has 8 standard data categories listed in the Data Bar of iTunes. They are called Apps, Music, Movies, TV Shows, Podcasts, Books, Photos, and Info. Basically, anything stored on your iDevice that cannot fit into one of those 8 categories is categorized as "Other." This includes:

    1 .Operating System
    2.Mail cache
    3.Mail messages
    4.Mail attachments
    5.Safari's Reading List
    6.iTunes Backups
    7.Orphaned files
    8.Game data
    9.Saved data files
    10.Call history
    11.Notes
    12.Media
    13.Voice memos
    14.Browser cache

    Basically, the longer apps run, the more resources they use, and the more information files are created from that.

    Ways to shrink the "Other" space:
    -Delete Browser Cache (History and Cookies)
    -Delete and re-add Mail accounts (This will remove their saved e-mails from the device, though they will still exist on the servers.)
    -Delete extra iTunes back-ups of the same device
    -Delete old SMS conversations
    -Reset All Settings
    -Hard Reset while connected to iTunes



    ...Foolishly I did a clean restore and found 6.04GB of "Other" data waiting for me once I got back up and running again which ballooned to 9.60GB after adding a few more non iCloud apps. I was pissed and was planning on returning the 6 Plus to T-Mobile (paying the $50 restocking fee) and then wait for 3-4 weeks for the 64GB version.

    Then I said let me try this.. I turn off iCloud Photo Stream.. got back 2GBs of space. Progress!! I turned of iCloud Drive 6GB freed.. More Progress!! then i squeezed out another 500mb on some other things in iCloud settings. Now my phone was ready for actual usage and I was relieved.

    So the lesson here is keep as much off iCloud Drive folder on your OS X desktop and remember that you can't even use that stuff right now on your iPhone either way without some third party app to access the data. Finally Apple really should have made the entry level iPhone 6s have 32GB storage instead of 16GB.
     
  2. macintologist macrumors 6502

    Joined:
    May 3, 2004
    #2
    You should have known better not to buy the 16GB version.
     
  3. Tiptizzle macrumors 6502

    Joined:
    Apr 22, 2011
    #3
    Apple should have known better than to release a 16GB version if it's not going to be useable.

    I sold my 32GB iPhone 5 to someone that had an 8GB iPhone 5C.
     
  4. samiznaetekto macrumors 65816

    Joined:
    Dec 26, 2009
    #4
    You're on the right path. Now you just need to open the door to complete happiness: just flip that damn iCloud switch to OFF!
     
  5. IndianBird macrumors 6502a

    Joined:
    Dec 28, 2009
    #5

    I had no idea Apple forced him to buy a 16 GB device
     
  6. Tiptizzle macrumors 6502

    Joined:
    Apr 22, 2011
    #6
    You didn't know Apple made 16GB the entry level device? Where have you been?!?
     
  7. IndianBird macrumors 6502a

    Joined:
    Dec 28, 2009
    #7
    iCloud Drive Eats Up iPhone Storage!


    So that means Apple made him buy 16gb?
     
  8. Tiptizzle macrumors 6502

    Joined:
    Apr 22, 2011
    #8
    Do you always answer a question with a question?

    Why does him complaining that nearly half of his 16GB is unusable mean Apple made him buy it? If he bought 64GB and 32GB was useable would he be allowed to complain then because he paid the Apple tax? What about 64GB on a 128GB model?

    Apple used to offer a superior experience, even if you bought the cheapest base model. Since even a few apps, videos and pictures along with "other" make it so you can't even upgrade the OS without a computer I would say it hurts the user experience. Offering the same base 16GB that they offered in 2010 while storage capacity has increased exponentially tells me that Apple cheaped out.

    I guess he should have known that Apple was going to start offering subpar user experiences.
     
  9. IndianBird macrumors 6502a

    Joined:
    Dec 28, 2009
    #9

    Soooo.....again why didn't he just buy the 64? Lots of folks get by in the 16 gb and lots of folks need more storage. Those folks who need more have the option to buy a 64 or even a 128. Someone who buys 16 and complains because he doesn't have enough storage bought the wrong phone. How is the Apple's fault? They offer higher capacity phones just for such a reason.
     
  10. Tiptizzle macrumors 6502

    Joined:
    Apr 22, 2011
    #10
    Because if half of the storage space wasn't wasted 16GB probably would have been enough? Nice try though! Some people aren't made of money and a 50% premium on a phone is a big deal.
     
  11. IndianBird macrumors 6502a

    Joined:
    Dec 28, 2009
    #11

    So Apple didn't cheap out, but your friend did?

    That is kind of what this sounded like from the beginning.
     
  12. Tiptizzle macrumors 6502

    Joined:
    Apr 22, 2011
    #12
    Spend $750 on a device that doesn't work, get told you should have spent more. You should work for Apple.
     
  13. dan.synergy macrumors member

    dan.synergy

    Joined:
    Oct 9, 2014
    Location:
    Balmore
    #13
    All I read was: "waaaaah, waaaaaah, I make poor choices - why is Apple screwing me?"
     
  14. Tiptizzle macrumors 6502

    Joined:
    Apr 22, 2011
    #14
    That's because you have poor reading comprehension.
     
  15. afsnyder macrumors 65816

    Joined:
    Jan 7, 2014
    #15
    Apple offered you a feature that you turned on... and your upset with Apple for making it unusable? It's usable. The feature works. What's unusable about the phone? That you can't stick thousands of apps and videos on it? That's kinda what you signed up for when you get a 16gb phone.
     
  16. sviato macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #16
    iCloud drive isn't really storage, it just mirrors the files from your devices so that you can access them from other devices. Yeah, it kinda sucks and will take up space on your phone.
     

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