iCloud email not working?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Jweave, Mar 19, 2012.

  1. Jweave macrumors newbie

    Joined:
    Feb 14, 2012
    Location:
    Dayton, OH
    #1
    I can't get my iCloud email to work on my Mac, iPhone or iPad. I get a message on my Mac that iCloud is offline due to a network problem. Anybody else having this issue?
     
  2. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #2
    I was having issues both in OS X Mail and iPhone Mail getting the incorrect password issue. It seems to be fine now. I think there were server issues of sorts.
     
  3. ashVID macrumors regular

    Joined:
    Jun 30, 2007
    #3
    Working on my phone but password errors on my Macbook. Ugh... been down for two days.
     
  4. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #4
    Hmm. Mine's been fine since last night on both. But I have a feeling I'm cursing myself by typing this.
     
  5. bjm2660 macrumors 6502

    Joined:
    Jun 7, 2011
    Location:
    Virginia
    #5
    On my MPB I am constantly asked for passwords for servers. I put in the same thing every time and it eventually clears up. Sometimes I don't put it in at all and it clears up. Apple really disappointed me on this one.
     
  6. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #6
    Yup. Cursed myself. Now my MacBook Pro is asking for the password continuously.
     
  7. bjm2660 macrumors 6502

    Joined:
    Jun 7, 2011
    Location:
    Virginia
  8. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #8
    I've been working with a MobileMe/iCloud tech on this issue for the last two days. I'll report when it's finally solved.
     
  9. bjm2660 macrumors 6502

    Joined:
    Jun 7, 2011
    Location:
    Virginia
    #9
    Thanks a ton. We'll wait in silent vigil (except for the silent part).

    ----------

    This thread is also looking at this problem. How do we merge?

    http://forums.macrumors.com/showthread.php?p=14587218#post14587218
     
  10. Fank macrumors member

    Fank

    Joined:
    Jan 27, 2009
    Location:
    OH USA
    #10
    gobbledeegook

    May be different problem, but all attachments I received in .mac mail today come up as ascii gobbledeegook . . . and I hadn't changed any settings.
     
  11. Morod macrumors 68000

    Morod

    Joined:
    Jan 1, 2008
    Location:
    On The Nickel, over there....
    #11
    Mail app for MobileMe not responding

    Running SL 10.6.8 and the mail app is continuously searching MobileMe (the spinning cog keeps spinning when mail app is opened). My Gmail account in the mail app is fine. Something might be going on at Apple's end.
     
  12. Fank macrumors member

    Fank

    Joined:
    Jan 27, 2009
    Location:
    OH USA
  13. MtnMutt macrumors newbie

    Joined:
    Mar 17, 2012
  14. Veinticinco macrumors 6502a

    Veinticinco

    Joined:
    Feb 25, 2009
    Location:
    Europe
    #14
    For the last 18 hours, all MobileMe email will not push to either my Mac or iPhone. On both, get similar warning/error message regarding incoming server not responding. VERY frustrating.

    Is there definitely a server issue at Apple's end?
     
  15. mlblacy macrumors 6502

    Joined:
    Sep 23, 2006
    Location:
    the REAL Jersey Shore
    #15
    Mail has been horrible for last 2 weeks...

    Last week there was a huge uptick in the amount of spam. This week the spam seems diminished, but have been getting password errors. Usually, when mail goes down, it will at least still work either on an iOs device or through webmail. However, mail was completely offline periods of an hour or more at several intervals. Spent some time with an AppleCare rep, but there was little that could be done. Did discover that an older machine that still used the old SMTP .mac servers was working fine, but the .me ones did not. Must be related to the Cloud transition. Right now, all of my accounts are completely offline and also throwing off password errors. Grr.
     
  16. Veinticinco macrumors 6502a

    Veinticinco

    Joined:
    Feb 25, 2009
    Location:
    Europe
    #16
    A very brief remission earlier today - pushed Friday's mail to my iphone (but not Mac) but normal offline/dysfunctional service now resumed :mad:
     
  17. Hai1242, Mar 26, 2012
    Last edited: Mar 26, 2012
  18. elmo151 Guest

    Joined:
    Jul 3, 2007
    Location:
    NYC
  19. Rychy macrumors 6502

    Joined:
    Aug 14, 2007
    Location:
    Washington
    #19
    I've been getting password errors constantly on my Mac the past week or two. Kind of annoying.
     
  20. bjm2660 macrumors 6502

    Joined:
    Jun 7, 2011
    Location:
    Virginia
    #20
    Bear in mind that this is Apple's automated setup on Apple's mail program on Apple's operating system on Apple's computer connecting to Apple's iCloud mail service. If this setup is not correct, what would you have us change?
     
  21. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #21
    So, the support guy thought he got it fixed with a few password changes and such, but alas, that ended up not working for good.

    As of today, I changed some settings, and so far it's working. This applies to both iOS and OS X.

    First, turn off Mail and Notes in iCloud preferences.

    Then, in Mail, add an account using your full @me.com address as username, your password, and the IMAP server "imap.mail.me.com". The SMTP server is "smtp.mail.me.com", and uses authentication.

    In Mail.app, hold "Option" when you click "Continue" after entering your email address and password to prevent Mail from automatically adding an iCloud account.

    Now, you're essentially using iCloud email separate from the rest of iCloud, and so far with this setup, I have not had any issues.

    For more information on the server settings, see http://support.apple.com/kb/HT4864.
     
  22. burne macrumors 6502

    burne

    Joined:
    Jul 4, 2007
    Location:
    Haarlem, the Netherlands
    #22
    I'd rather see that Apple fixes its LDAP-servers. LDAP isn't rocket magic, OpenLDAP is robust enough, and failover/loadbalancing isn't that hard once you know what you are doing.

    I do assume that the 'eat your own dogfood'-philosophy applies at Apple, and thus that they are running postfix/dovecot/LDAP on OS X.
     
  23. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #23
    Where does Apple use LDAP servers, and what's wrong with them? This is about the email not working properly because it continually asks for passwords.
     
  24. djshack macrumors regular

    Joined:
    Apr 11, 2010
    Location:
    Somerville, MA
    #24
    I just want to report that this fix is still working perfectly.... I've also reported it to the tech I had helping me out, and he's passing my info along to the engineering team to see where they went wrong.
     
  25. bjm2660 macrumors 6502

    Joined:
    Jun 7, 2011
    Location:
    Virginia
    #25
    Thanks for this suggested solution. I'll give it a try.
     

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