iCloud folders gone after update

Discussion in 'macOS High Sierra (10.13)' started by McDuck12344321, Apr 29, 2018.

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  1. McDuck12344321, Apr 29, 2018
    Last edited: Apr 29, 2018

    McDuck12344321 macrumors newbie

    Joined:
    Apr 29, 2018
    #1
    Hello.

    After I updated from Sierra to Sierra High I lost around 30gb from my iCloud Drive. At the moment the folder in iCloud drive only contains some basic folders. When I log in iCloud drive through the browser there is a little bit more folders, but no where near everything.

    I tried to uncheck the sync in the system->preferences-> iCloud drive, but that did not do anything.

    Has anybody experienced something similar? It is some very very important files and folders I lost, so I am quite frustrated right now. I looked in the deleted folders in iCloud driv, but there is none of my missing files.-

    I hope somebody hav a suggestion what I could do?

    Best Regards
     
  2. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #2
    Give it time to re-sync. If you didn’t delete anything it should all be fine. If not, you’ll restore from backup and be ok too.
     
  3. McDuck12344321 thread starter macrumors newbie

    Joined:
    Apr 29, 2018
    #3
    Thank you for the answer. I have been waiting 10 days now, so I do not think it is gonna come. How can I restore from backup?
     
  4. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #4
    Yeah. That’s too long. It makes no sense. Do you have a backup?
     
  5. niji Contributor

    niji

    Joined:
    Feb 9, 2003
    Location:
    tokyo
    #5
    is "Optimize Mac Storage" turned on? (Preferences/iCloud/ iCloud Drive) and were you running out of space on your mac when you did this upgrade and are you paying for enough space in iCloud storage?
     

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