iCloud folders gone after update

Discussion in 'macOS High Sierra (10.13)' started by McDuck12344321, Apr 29, 2018.

  1. McDuck12344321, Apr 29, 2018
    Last edited: Apr 29, 2018

    McDuck12344321 macrumors newbie

    Apr 29, 2018

    After I updated from Sierra to Sierra High I lost around 30gb from my iCloud Drive. At the moment the folder in iCloud drive only contains some basic folders. When I log in iCloud drive through the browser there is a little bit more folders, but no where near everything.

    I tried to uncheck the sync in the system->preferences-> iCloud drive, but that did not do anything.

    Has anybody experienced something similar? It is some very very important files and folders I lost, so I am quite frustrated right now. I looked in the deleted folders in iCloud driv, but there is none of my missing files.-

    I hope somebody hav a suggestion what I could do?

    Best Regards
  2. chabig macrumors 603

    Sep 6, 2002
    Give it time to re-sync. If you didn’t delete anything it should all be fine. If not, you’ll restore from backup and be ok too.
  3. McDuck12344321 thread starter macrumors newbie

    Apr 29, 2018
    Thank you for the answer. I have been waiting 10 days now, so I do not think it is gonna come. How can I restore from backup?
  4. chabig macrumors 603

    Sep 6, 2002
    Yeah. That’s too long. It makes no sense. Do you have a backup?
  5. niji Contributor


    Feb 9, 2003
    is "Optimize Mac Storage" turned on? (Preferences/iCloud/ iCloud Drive) and were you running out of space on your mac when you did this upgrade and are you paying for enough space in iCloud storage?

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