iCloud free storage space doesn't add up

Discussion in 'iOS 7' started by Merkie, Mar 20, 2014.

  1. Merkie macrumors 68020

    Joined:
    Oct 23, 2008
    #1
    My iCloud free storage space seems to be incorrect. I have 2.4GB of backups (iPad and iPhone), and about 300MB data for apps synced to iCloud. If you do the math, you'll know I should have around 2.3GB available. However, my iCloud free storage space is only 1.1GB. Somehow, 1.2GB of my iCloud storage space is missing (or at least unaccounted for). Anyone know how to fix this? :confused:
     
  2. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #2
    From the "Manage Storage" page (where it shows your devices), scroll down past Documents & Data to look at Mail. How much space does it say next to that?
     
  3. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #3
    What I don't get is that you can untick mail in the iCloud backup settings and yet it still has a data figure for mail?
     
  4. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #4
    If you're talking about on the basic iCloud page, that's not to stop mail from backing up, that's to turn off the iCloud mail account. Your other mail accounts will still be backed up.
     
  5. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #5
    Aha, so you can't pass on backing up mail then?
    I don't see the point, my mail accounts always exist whether on iCloud or not. If it's just saving the settings then I reinstall my accounts after each iOS install anyway, due to 'issues' in the past.
     
  6. Merkie thread starter macrumors 68020

    Joined:
    Oct 23, 2008
    #6
    9.7mb.
     
  7. William Wales macrumors member

    William Wales

    Joined:
    Dec 24, 2015
    Location:
    Los Angeles
    #7
    Go to your backup on the iPhone settings, hit show all apps, turn off one of the apps for back up. Turn it back on. Now you can delete your iCloud backup and try again.
     

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