iCloud issues

Discussion in 'iPhone Tips, Help and Troubleshooting' started by MrTroy, Dec 29, 2011.

  1. MrTroy, Dec 29, 2011
    Last edited: Dec 29, 2011

    MrTroy macrumors newbie

    Joined:
    Oct 18, 2011
    Location:
    Port Richey, FL
    #1
    I was having some issues with my phone so I decided to restore the phone. I chose to use restore from back up. Now after I restored the phone a prompt came up saying that the username/password for icloud were incorrect. So I clicked settings and went into the icloud section and re-entered my login info and everything appeared to be okay. Although, now I am seeing someone else's email address in certain fields and I can't find a way to change this. I have attached two photos showing what I am talking about.

    Any ideas?

    I have the gmail account. I have never seen/heard of/used the @me.com email address.

    [​IMG] [​IMG]

    And I know this could probably go in the icloud and mobileme section, but it seemed relevant to post this in the iphone section since this is the device it's occurring on.
     
  2. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
  3. MrTroy thread starter macrumors newbie

    Joined:
    Oct 18, 2011
    Location:
    Port Richey, FL
    #3
    No. I didn't even know we could have one. I have restored the phone again and the problem still persists.
     
  4. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #4
    It seems it has one associated, I'd suggest checking your Apple account to see if it's listed in there, you can remove it, if it is.
     
  5. MrTroy thread starter macrumors newbie

    Joined:
    Oct 18, 2011
    Location:
    Port Richey, FL
    #5
    I just did that and I saw that email address listed as an alternate email address. I have no idea how it got associated with my account, but I have since deleted it and added my own. The other persons email address is still showing on my phone. I'm at a loss now. Guess it's time to call Apple.
     
  6. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #6
    Warning, they'll probably have you try a restore first, so you might want to try another on your own, anyway.
     

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