iCloud iTunes Password Hell

Discussion in 'macOS' started by pauljbax, Jan 17, 2017.

  1. pauljbax macrumors member

    pauljbax

    Joined:
    Apr 16, 2005
    #1
    So, this is my story. My son has always been a tad technologically slow. He can make great videos and songs but all the rest, not so much. I set up his iTunes back in the day. Between him losing phones and me replacing his hard drives that he has spilled beer on, the passwords to his iTunes account are fried. In other words, he cannot get in. When he tried to get in the iTunes store, it says his password has been disabled. Is this something that we have to tackle via a phone call to Apple to reset things totally or what?
     
  2. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    Yes...a call to Apple. Shouldn't be too painful.
     
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3

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