iCloud Mail Down


macrumors 6502
Original poster
Feb 26, 2008
Has anyone else been experiencing this issue? I can log in to iCloud.com and view my contacts and calendars, and syncing between my Mac, the website and my iOS devices works fine. But mail won't load. My Mac and iOS devices say the password is incorrect and Mail fails to open on the website, asking if it wants me to reload, report to Apple or close. Trying to see if it's isolated or if others are experiencing the same issue.

I am here: http://maps.google.com/maps?ll=25.763794,-80.195860


macrumors 603
Sep 5, 2005
Bath, United Kingdom
It is "up" for me at the moment but I have become so used to seeing that little exclamation mark in Mail that I almost don't notice it anymore — just seems to be part of the Apple service.

"It just works…"
Yup. :rolleyes: :p


macrumors regular
Mar 13, 2011
Any chance you guys are at work? We have a proxy server and firewall at my job. One of the downsides is that something in the mix there keeps iCloud from working when I'm there. It's not a big deal. I can still get my mail from my phone or iPad. I just can't get into the website.

I'd probably see if there's any firewall, etc. that might be between you and iCloud. I'm betting that'll be it.


macrumors member
Jan 11, 2009
Tokyo, Japan
I'm at home, where it's been working fine and nothing's changed my end. I've just tried my girlfriend's account and can access that. I'm not getting any email through my iPhone, the Mail apps on both my iMac and MBA aren't working and can't access email through the browser.

Update: Just changed my password for a 2nd time and I am now getting email through on my iPhone. Still no luck with either Mac or browser though.

Update 2: Browser is now working. Just the 2 Macs to go now, slowly making progress :D
Last edited:


macrumors regular
Jul 19, 2008
Trashville, TN.
@mac.com email is getting kicked back too, the Delivery Status Email says

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients is still underway after 25.7 hour(s):


Will keep trying and contact you if the message can't be delivered permanently.


macrumors 6502
Original poster
Feb 26, 2008
Reset Password...

So after 3 days of hair pulling, I finally figured it out. Logging into to appleid.apple.com and changing your password won't do it. You have to go to appleid.apple.com and reset it. After doing this, everything started working again, although the emails I should have received during the down time are missing. Waiting to hear back from AppleCare to see if they can be recovered, as I received some important documents that would otherwise be lost.


macrumors newbie
Oct 12, 2010
Yes I've been having the same issue. Contacted Apple they said it would be fixed by 7PM ET yesterday. Today I'm having the same issue. I've got a iCloud rep calling me at 4:30 Central today to tell me what the hell is going on. Today my mail on all my iOS devices is very very slow in downloading and sending mail as well.
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