iCloud Music Library issue

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by edenbensal, Apr 4, 2017.

  1. edenbensal macrumors regular

    Joined:
    Oct 8, 2012
    #1
    anyone know this error message?

    It's appear all the time

    thanks

    im using apple music for couple month on my iDevices (apple tv, iphone 5c, iphone 7, mac mini, macbook, ipad mini 2)
     

    Attached Files:

  2. cswifx Suspended

    cswifx

    Joined:
    Dec 15, 2016
    #3
    Click Retry, and if it still shows up, it may be your Internet connection. You can also try:
    1. Restarting iTunes (select Quit if prompted)
    2. Deleting and recreating your iTunes library
    3. Disable and enable iCloud Music Library (if you use it)
    4. Select File > Library > Update iCloud Music Library (if you use it)
     
  3. edenbensal thread starter macrumors regular

    Joined:
    Oct 8, 2012
    #4
    How exactly I delete the library? Do I need to delete some specific file or something?
     
  4. cswifx Suspended

    cswifx

    Joined:
    Dec 15, 2016
    #5
    Delete the iTunes folder from your Music folder (In Windows it's in the Music library).
     
  5. edenbensal thread starter macrumors regular

    Joined:
    Oct 8, 2012
    #6
    I still have the problem. according to Stack Exchange Apple the problem is the keychain access. I've seen couple guides how to reset it but they different from each other.
    there is one simple guide how to reset it?
     

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