iCloud never seems to send password reset email ...

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by cmeisenzahl, Mar 8, 2012.

  1. cmeisenzahl macrumors 6502

    Joined:
    Oct 7, 2005
    #1
    A while back I tried to create a new iCloud account for my daughter.

    When I try to recreate it it tells me that the address already exists (which is good news).

    But when I tell it to send me a password reset email it never comes (gmail). I've tried numerous times, waited hours, and checked the spam folder. Nothing.

    Any ideas? Is this account stuck in some kind of never-never-land?

    My sons gmail address and iCloud account work fine.

    Thanks very much in advance,
    Chris
     
  2. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #2
    Have you tried sending a password reset email from your son's account to see if that works? If not, could they be going to a different email account?
     
  3. cmeisenzahl thread starter macrumors 6502

    Joined:
    Oct 7, 2005
    #3
    That's the problem, I can't get into that account. ;-(
     

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