iCloud never seems to send password reset email ...

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by cmeisenzahl, Mar 8, 2012.

  1. cmeisenzahl macrumors 6502

    Oct 7, 2005
    A while back I tried to create a new iCloud account for my daughter.

    When I try to recreate it it tells me that the address already exists (which is good news).

    But when I tell it to send me a password reset email it never comes (gmail). I've tried numerous times, waited hours, and checked the spam folder. Nothing.

    Any ideas? Is this account stuck in some kind of never-never-land?

    My sons gmail address and iCloud account work fine.

    Thanks very much in advance,
  2. PNutts macrumors 601


    Jul 24, 2008
    Pacific Northwest, US
    Have you tried sending a password reset email from your son's account to see if that works? If not, could they be going to a different email account?
  3. cmeisenzahl thread starter macrumors 6502

    Oct 7, 2005
    That's the problem, I can't get into that account. ;-(

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