iCloud not backing up automatically

[sunking101]

iCloud backups haven't been happening automatically ever since I got my 6+.
They complete just fine when I manually select to backup but nothing happens automatically. With previous iPhones this was never a problem, and no iOS8 update has cured it.

I've deleted my iCloud account and reinstalled it numerous times but still nothing improves. Admittedly this isn't a major issue but is anyone else experiencing the same problem? I left my phone charging for four hours and still the last backup was my manual one from a week ago. #

 

[adamhenry]

My 5s is backed up every time I charge it.

 

[john991]

iCloud backups haven't been happening automatically ever since I got my 6+.
They complete just fine when I manually select to backup but nothing happens automatically. With previous iPhones this was never a problem, and no iOS8 update has cured it.

I've deleted my iCloud account and reinstalled it numerous times but still nothing improves. Admittedly this isn't a major issue but is anyone else experiencing the same problem? I left my phone charging for four hours and still the last backup was my manual one from a week ago. #

My 6 + doesn't backup automatically either. And when I do a manual backup sometimes it takes for ever and other times it fails.

I did a soft reset, reset network settings same issue.

 

[sunking101]

My 6 + doesn't backup automatically either. And when I do a manual backup sometimes it takes for ever and other times it fails.

I did a soft reset, reset network settings same issue.

Strange isn't it! My backups take forever too. On my i5 and i4 a small daily backup completed in a minute or two, but even if I do a manual backup two days consecutively the second one still takes a good 10 minutes.

 

[rstark18]

Try deleting the existing backup on the server.
Settings> iCloud> Storage> Manage Storage> Backups (this phone)> Delete bcakup (at the bottom).

 

[sunking101]

Try deleting the existing backup on the server.
Settings> iCloud> Storage> Manage Storage> Backups (this phone)> Delete bcakup (at the bottom).

That's my next step really, but as my backup is 8GB+ it will take the best part of 24 hours to restore it again with my broadband upload speed...#

 

[rstark18]

That's my next step really, but as my backup is 8GB+ it will take the best part of 24 hours to restore it again with my broadband upload speed...

You could reduce the backup size dramatically by turning off the backup of Photo Library (and other items that are huge). If you are worried about actually needing the full backup while doing some of this troubleshooting then just do a manual backup in iTunes. I bet that's what taking up most of your backup space. Personally I never use the backup function to backup photos (I always have it turned off) because I have all my photos/videos backed up through other means.

 

[TL24]

Keeley Hazellw
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[rstark18]

FYI
I figured it out.
The syncing program creates a temp file with a different name that is used to make sure the file gets copied successfully. It seems as though iCloud is seeing the temp file and rejecting it.

 

[sunking101]

FYI
I figured it out.
The syncing program creates a temp file with a different name that is used to make sure the file gets copied successfully. It seems as though iCloud is seeing the temp file and rejecting it.

So what's the solution then?

 

[rstark18]

So what's the solution then?

With that particular program (syncback) you can turn off the safe copy feature and it will not create the temp files. The uploads activate successfully when that is done.

 

[sunking101]

With that particular program (syncback) you can turn off the safe copy feature and it will not create the temp files. The uploads activate successfully when that is done.

My uploads always complete successfully, it's just that my phone picks & chooses when it automatically does a backup. Yesterday it did one, but more often than not it waits a fortnight!

 

[rstark18]

Sorry I just realized I was responding to the wrong thread. Ignore the post about syncback.

As far as this thread is concerned. Did you try deleting your current backup and starting fresh? That had worked for me previously.

 

[sunking101]

Sorry I just realized I was responding to the wrong thread. Ignore the post about syncback.

As far as this thread is concerned. Did you try deleting your current backup and starting fresh? That had worked for me previously.

No, not yet. It's a big 8GB backup and my home broadband has a 1Mbps upload speed. It will take forever!

 

[rstark18]

What about the suggestion to not back up photos so that it reduces your backup size. You could add photos to the backup in a future backup when you know it's working correctly. Also. You could do the photos portion of the backup when at a friends that has a faster internet connection or at a wifi hotspot (I personally never use them because of security though)

 

[sunking101]

What about the suggestion to not back up photos so that it reduces your backup size. You could add photos to the backup in a future backup when you know it's working correctly. Also. You could do the photos portion of the backup when at a friends that has a faster internet connection or at a wifi hotspot (I personally never use them because of security though)

Yeah, I could do that. I'm ok doing a manual backup though, it's annoying but not a great problem. I'll erase my backup and start again at some time in the future when it's more convenient.