I've had this problem for some months where iCloud photo library has no photos yet it takes up about 49MB Ive recently reported this to Apple support and I think they're giving me the run around. Now Mail and Drive is doing the same thing and photo library space is growing with zero files in all of these. They have my iCloud account in troubleshooting mode currently and was supposed to get back to me yesterday which they didn't and I have left messages for the past 3 days asking the person to contact me back. I was initially told it was normal that this space is taken by documents and data (11.1mb) which is absolute BS and then they told me they could see files but couldn't delete them in photo library. They're basically useless and claim I can't escalate this any further. I have tried the time and date trick without any luck also. What else can be done? How can I clear out these phantom files taking up iCloud storage space?