iCloud preference pane problem

Discussion in 'macOS Sierra (10.12)' started by SinceApple2C, Apr 15, 2017.

  1. SinceApple2C macrumors newbie

    Aug 2, 2014
    I am working on a mac with a iCloud preference pane issue. The iCloud account that shows up does not exist. it has somehow replaced an email address with @mac.com as the user id. I checked on iCloud and this email address does not exist. I try to logout and it hangs, since the account does not exist. I would like to enter the real Apple ID, but cannot. I have deleted everything from the Internet Accounts preference pane, but that does not help.

    Is there a seperate preference pane preferences file just for the iCloud preference pane that I can manually delete? I could then setup the correct Apple ID.

  2. campyguy macrumors 68040

    Mar 21, 2014
    Portland / Seattle
    The credentials can be viewed/deleted in the Keychain Access application (I use Spotlight to find/launch Keychain Access). Search for @ mac/me/iCloud credentials, and you'll likely find your target.
  3. SinceApple2C thread starter macrumors newbie

    Aug 2, 2014
    I found it and deleted it. Rebooted. But the problem persists. Very strange.
  4. SinceApple2C thread starter macrumors newbie

    Aug 2, 2014
    I eventually saw that the installer created a new user folder during the installation. There must have been a problem with the original one. I copied everything to the new user folder and deleted the old one. Problem solved.

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