iCloud problem uncomprehended

[abr88]

I keep getting this message:
"This Mac can't connect to iCloud because of a problem with abresq@aol.com. Open iCloud preferences to fix this problem." That "iCloud preferences" doesn't exactly lead you by the hand but I got into AOL there and re-entered my password -- there didn't seem to be anything else available to do. But I'm still getting that message. Any help much appreciated -- thanks.

 

[JohnDS]

Can you post a screenshot of the message?

 

[abr88]

I have the screenshot jpg but I'm not sure how to get it into a post in this forum since there's no "attachment" facility. Dragging it and pasting it both failed. Any hints, or give me your email and I'll email it.

 

[JohnDS]

Just beside the Post Reply button is a button "Upload a File".

 

[abr88]

Just beside the Post Reply button is a button "Upload a File".

 

[JohnDS]

I am guessing that abresq@aol.com is your AppleID? Perhaps it just needs a password. Try going to your iCloud prefs and re-entering your password.

 

[abr88]

I tried that a number of times. Never seemed to make a dent.

 

[JohnDS]

There is a long discussion about this problem here: https://discussions.apple.com/thread/5471760?start=30&tstart=0
[doublepost=1455855727][/doublepost]Another suggestion: http://macdrug.com/fix-icloud-not-working-correctly-problem-in-os-x-10-11-el-capitan/