icloud problems on new phone

Discussion in 'iOS 8' started by belaboozer, Apr 9, 2015.

  1. belaboozer macrumors newbie

    Joined:
    Apr 9, 2015
    #1
    My old iphone 5c died today. It had ios8. I got a used iphone 5c that came with ios7 pre-installed. I want to restore the new phone using icloud so i can get my contacts, photos etc. Icloud says I can't because the ios on the new phone is old. I updated the phone to ios8. But when I erase all content and settings to it goes back to ios 7. Is there another way to get my icloud data onto my phone? This makes no sense. What am I missing? Please help me! I have spent hours trying to figure this out and feel like I'm going crazy.
     
  2. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #2
    Update your phone to iOS 8.3 via the settings menu, then install your iCloud backup.
    OR use iTunes which will load the update for you, then backup from iCloud.
     

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