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ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
I have installed the new iCloud version 5.0.2 this version include iCloud photo, and i face some issues and i need your support if you can to fix this.

1- I have added the photos that I need to share in iCloud photo upload folder in this path. "C:\Users\account\Pictures\iCloud Photos\Uploads" the total images under this folder is 26k
2- The iCloud photo has detected only 3582 from the 26k image
3- The iCloud photo status in on Uploading for more than 10 hours till now
4- I have checked the iCloud.com and I found the zero upload in this 10 hours.

Note that iCloud drive and photo stream are working well. Also I'm running this on windows server 2016 techincal previews 3

iCloud status.png
iCloud upload folder.png
iCloud.com status.png

Thanks
 
Last edited:

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
I have installed the new iCloud version 5.0.2 this version include iCloud photo, and i face some issues and i need your support if you can to fix this.

1- I have added the photos that I need to share in iCloud photo upload folder in this path. "C:\Users\account\Pictures\iCloud Photos\Uploads" the total images under this folder is 26k
2- The iCloud photo has detected only 3582 from the 26k image
3- The iCloud photo status in on Uploading for more than 10 hours till now
4- I have checked the iCloud.com and I found the zero upload in this 10 hours.

Note that iCloud drive working well.

View attachment 595747
View attachment 595748
View attachment 595749

Thanks
First thing I realise is you are using Windows server technical preview 3, right? Have you noticed that Windows firewall blocks connections to iCloud photo server?
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
Yes, this is windows server and i have already disabled the firewall. All service workin fine except iCloud photo.

iCloud drive and photo stream are working fine !!
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
Yes, this is windows server and i have already disabled the firewall. All service workin fine except iCloud photo.

iCloud drive and photo stream are working fine !!
Whoa! I was dreaming that Windows Server could run iCloud for Windows! (joking)

Uh, typically there should be no reason to limit iCloud access in ISP side.

Maybe, Apple's issue? Can you try to analyze network traffic of this iCloud app?
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
Whoa! I was dreaming that Windows Server could run iCloud for Windows! (joking)

Uh, typically there should be no reason to limit iCloud access in ISP side.

Maybe, Apple's issue? Can you try to analyze network traffic of this iCloud app?

How can i do that? Do you suggest any tool.
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
How can i do that? Do you suggest any tool.
I know a tool called Wireshark. This one, unfortunately, can only capture packets through NIC, but not for certain process. And I assume your Windows Server has lots of other apps installed, so it is even harder to capture packets sent by iCloud client.
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
It's working now, but the upload is very slow, and I have a great connection on my device.

do you know any solution to increase the speed for the icloud process

Screen Shot 2015-10-26 at 12.45.28 PM.png
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
It's working now, but the upload is very slow, and I have a great connection on my device.

do you know any solution to increase the speed for the icloud process

View attachment 595908
Guys, your internet connection is way too awesome for me. :D

Uh, are you in corporative network? Could you try to use a VPN service to see if anything could change?
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
I think the issue it in iCloudPhotos.exe itself as I uploaded 60GB to Dropbox in a couple of hours. So that I'm asking if there's something to do here because I'm not a windows users :)
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
I think the issue it in iCloudPhotos.exe itself as I uploaded 60GB to Dropbox in a couple of hours. So that I'm asking if there's something to do here because I'm not a windows users :)
Hmm. Could you just give up using iCloud photos for Windows? Other forum members say it can achieve upload but cannot sync changes through Macs and iOS devices.
I know this should not be an option. I am a Windows user but I don't use iCloud for Windows since it didn't recognize Windows 10.
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
acutely what I want is to upload this 60GB of videos and photos to the iCloudPhoto then I'll not use it anymore, I tried to upload them via browsers, but everytime the browser crashed because the huge file number. On the other side, this version of iCloud released on 21st October to support Windows 10 :(
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
acutely what I want is to upload this 60GB of videos and photos to the iCloudPhoto then I'll not use it anymore, I tried to upload them via browsers, but everytime the browser crashed because the huge file number. On the other side, this version of iCloud released on 21st October to support Windows 10 :(
I am really sorry to see that.
But, uh, maybe, the support for Windows Server is still poor, as Windows Server user is not their target user.
Can you try this: enable Windows Firewall, and add exclusion for iCloud?
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
I have monitored the iCloudPhoto and what i understand that it's upload 10 files every 2.5 min. I don't know why apple doing this.
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
I have monitored the iCloudPhoto and what i understand that it's upload 10 files every 2.5 min. I don't know why apple doing this.
Probably because Apple want to limit their server load.
As I aware, Apple server is not as strong as Microsoft or Google.
 

ynn_foxman

macrumors newbie
Original poster
Jun 23, 2015
20
0
Egypt
No, I guess this is a bug in this iCloud version, as the upload speed over the :apple:Mac or :apple:iPhone is very fast and stable so it's not related to the apple server I guess.

I have sent them an email to check if they are aware of this or not and what action we can take here.

Thanks Shirasaki for you support ;)
 

Shirasaki

macrumors P6
May 16, 2015
16,207
11,677
No, I guess this is a bug in this iCloud version, as the upload speed over the :apple:Mac or :apple:iPhone is very fast and stable so it's not related to the apple server I guess.

I have sent them an email to check if they are aware of this or not and what action we can take here.

Thanks Shirasaki for you support ;)
Uh, in fact I didn't help you much. :)
But, uh, no worries.
 
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