ICOUD BACK UP NOT WORKING

Discussion in 'iOS 9' started by stuey12345, Sep 10, 2015.

  1. stuey12345 macrumors member

    Joined:
    Aug 22, 2013
    #1
    Icloud back up will not back up on iphone 6 after updating to ios 9 gm. keep getting error message unable to back up. Anyone else having this problem
     
  2. deany, Sep 10, 2015
    Last edited: Sep 10, 2015

    deany macrumors 68020

    deany

    Joined:
    Sep 16, 2012
    Location:
    North Wales
    #2
    me too, iphone 9.1 also iPad mini on 9.0 won't backup to iCloud via Wifi.

    It does say that a backup is done in iTunes via iCloud but doesn't show on device.

    No problem 'normal' backup to iTunes.

    have tried deleting iCloud backup. To clear things.

    Has anyone got a fix for this?

    sync issues have been fixed but not iCloud backups

    thanks
     
  3. Davstaylor macrumors regular

    Davstaylor

    Joined:
    Jul 3, 2014
    Location:
    Aberdeen, Scotland
    #3
    Delete the current backup you have, turn backups off and back on again. If the deleting of the backup fails, turn off one of the features, camera roll for example. Then try again to delete. After it successfully deletes turn off backups, and back on and then run a back up
     
  4. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #4
    No problems here - iPhone 6 and iPad Air 2 both backing up fine
     
  5. stuey12345 thread starter macrumors member

    Joined:
    Aug 22, 2013
    #5
    tried all those still wont back up, just says estimated time remaining for a couple of minutes, then get a message saying unable to completed I cloud back up
     
  6. deany macrumors 68020

    deany

    Joined:
    Sep 16, 2012
    Location:
    North Wales
    #6
    Tried that, but thank you.

    Any other ideas Apple support say it's because it's beta.
     
  7. skwood macrumors 6502a

    skwood

    Joined:
    Jul 8, 2013
    Location:
    Tonbridge, UK
    #7
    This is very much a case of a watched pot never boils. I had the same issue, so I disabled iCloud Backup for 30 mins, and re-enabled it, still no dice. Then I decided to leave it overnight and hey presto, successful backup completed at 5:51AM. Please be aware this is with 9.1.
     
  8. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #8
    If you are insistent on running 9.1 beta and need a backup option, I suggest using a third party program called iMazing.
     
  9. deany macrumors 68020

    deany

    Joined:
    Sep 16, 2012
    Location:
    North Wales
    #9

    If it helps eliminate anything my old iphone 4 running 7.1.2 backs up to iCloud via Wifi perfectly and backup shows on the other two i devices.
     
  10. ohio.emt macrumors 6502a

    Joined:
    Jul 18, 2008
    Location:
    Ohio
    #10
    iPhone 6+ and iPad Air both on 9.1 backing up with no problems for me.
     
  11. jhfenton macrumors 6502a

    jhfenton

    Joined:
    Dec 11, 2012
    Location:
    Norwood, Ohio
    #11
    Just be patient. I had backup issues yesterday evening, but my iPad Air 2 and iPhone 6 running iOS 9 GM backed up overnight, and I just backed up my iPod Touch 5th gen on the GM manually.
     
  12. RipeRetina macrumors regular

    RipeRetina

    Joined:
    Mar 26, 2009
    Location:
    Maryland
    #12
    Yep, I have a feeling it'll work itself out. As I recall, icloud had similar issues last year on ios 8 betas so 'be patient' is good advice.
     
  13. WarHeadz macrumors 6502a

    WarHeadz

    Joined:
    Aug 30, 2015
    Location:
    Los Angeles
    #13
    My iPhone shows that it backed up at 4am but there is no backup to be found...
     

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  14. RipeRetina macrumors regular

    RipeRetina

    Joined:
    Mar 26, 2009
    Location:
    Maryland
    #14
    Are you on a beta? If so, I'd get the GM and try it again or wait till public release hits. I'm on ios 9 beta five and I see backups. I have contemplated doing a fresh install of ios 9 when the public hits, that might need done.
     
  15. WarHeadz macrumors 6502a

    WarHeadz

    Joined:
    Aug 30, 2015
    Location:
    Los Angeles
    #15
    No I'm already on the GM
     
  16. stuey12345 thread starter macrumors member

    Joined:
    Aug 22, 2013
    #16
    I am on the gm
     
  17. stuey12345 thread starter macrumors member

    Joined:
    Aug 22, 2013
    #17
    I think it was a problem with the wifi connection. I was connected to a work wifi which maybe the reason it wouldn't update. I connected to my home wifi and worked immediately!!
     
  18. dearfriendx macrumors 6502

    dearfriendx

    Joined:
    Jun 3, 2011
    Location:
    San Diego, CA
    #18
    I updated both my 6+ and Watch to the new GMs. Hadn't had a backup previously since early July. Now I checked and iCloud backed up last night around 11:50pm. Good stuff! And glad to read the OP figured it out.
     
  19. deany macrumors 68020

    deany

    Joined:
    Sep 16, 2012
    Location:
    North Wales
    #19
    Pleased you sorted it stuey12345, I think I'll just have to be patient.
    Will switch off backup as advised and connect again late tonight.

    Will update on progress for others.
     

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