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If I cancel my Apple pre-order...how long...
- Thread starter fins831
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At this point, no one knows for sure. It could take as much as 24-48 hours, or so I've heard. I'm in the same boat.
EDIT: FWIW, I did call Apple and ask, and the CSR told me "24 hours."
At this point, no one knows for sure. It could take as much as 24-48 hours, or so I've heard. I'm in the same boat.
Why do you want to cancel? Do you have a later delivery date?
Was fed up with AT&T and made the mistake of preordering Verizon but had second thoughts about losing my AT&T unlimited data. By the time I made up my mind and ordered an AT&T phone from Apple.com, I ended up with an October 21-28 delivery window.
What sucks even more is I'm getting a Verizon phone delivered tomorrow, but I'm refusing delivery. Oh the humanity!
doubt it - several people are reporting that apple reps have told them 24+ hours - that is what the apple rep told me.
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awesome!
If i go to the line, see its an easy line to beat, i might cancel the order and go wait in it.
If you call *639# it says your upgrade is back already?
Just got off the phone with AT&T and asked exactly this. She said that if it didn't restore the upgrade then the reps at the store would see that the pre-order was cancelled and could do it manually.
I'm betting they would, as they get commission for renewing contracts.
I'm betting they would, as they get commission for renewing contracts.
at&t Once I canceled I checked on the att and apple website and I was eligible again.
Yes they can. The girl I just spoke to minutes ago was able to see my order. Though, you'd have to cancel it.
She told me to go to the store tomorrow, see if they have any iPhones available for you and then you can have them cancel it, or you can do it yourself from your phone. Once they see it was cancelled, they'll either have the upgrade OR they can manually do it by calling customer care.
Well, I just got off the phone with Apple and they said it sometimes takes the carriers up to a few days to reset upgrade eligibility. They suggested I keep my preorder and not waste my time lining up...
I'm still gonna go check it out. I'm kind of located out in the boonies. I'm hoping there will only be a few people in line, like maybe 10.
Good luck to you! Be sure to post back and let us know how it goes. I may still cancel my order and try my luck over the weekend...
Instant
I did it today. I had a preorder from apple and cancelled because BB called me with confirmation of my backup preorder. As soon as I cancelled from Apple, I checked eligibility, all was clear. I was hesitant because I had 2 different answers direct from AT&T, one said up to 72 hours and the other said it would be instant. Good Luck.
I did it today. I had a preorder from apple and cancelled because BB called me with confirmation of my backup preorder. As soon as I cancelled from Apple, I checked eligibility, all was clear. I was hesitant because I had 2 different answers direct from AT&T, one said up to 72 hours and the other said it would be instant. Good Luck.
Damn! I'm really tempted to risk it... Think I'll check the lines first and make up my damn mind. heh
I cancelled an Apple order today and it was also instant.
Did you order AppleCare? I had to call and speak directly with a rep at 1-800-MYAPPLE to do the cancellation.
AppleCare was marked as "Completed" since it is not actually shipped. This means it won't let you cancel it, and it won't let you cancel the phone without also canceling AppleCare... a bit annoying, but the rep was quite helpful on the phone!
Did you order AppleCare? I had to call and speak directly with a rep at 1-800-MYAPPLE to do the cancellation.
AppleCare was marked as "Completed" since it is not actually shipped. This means it won't let you cancel it, and it won't let you cancel the phone without also canceling AppleCare... a bit annoying, but the rep was quite helpful on the phone!
I bit the bullet! I cancelled my Apple.com AT&T order, and proceeded to submit upgrade requests roughly seven million times before it reset and gave me discounted upgrade pricing again. I did order AppleCare+ initially, but the order cancelled online without issue and without needing to call in. I'd say it probably took about 10 minutes from cancellation to showing as eligible again. Hooray!
Now it's time to grab a warm coat and go get in line...
Just curious if you went to purchase at Apple store or AT&T. I went to AT&T this morning and they told me if I canceled my Apple pre order it could take 24-48 hours before the reset hit their system. They had plenty in stock and now I'm kicking myself for pre-ordering.
Thanks. My status just updated to preparing for shipment and I can't cancel if I wanted to. Hopefully this thing will ship next week and not Oct 5th.