Debating on either getting a new basic iPad or ipad Air with the M1 chip, or get the screen replaced at apple on my 10.5 iPad Pro since it has the 256g storage and still pretty much has all day battery life and does what I need it to do. Have it running the beta of iPadOS 16 and it has no issues with it, so probably be good for awhile yet. The question is, if I take it to apple for the screen replacement, do they replace the screen or swap the device with something?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPad Pro If I decide to have apple replace the screen on my 10.5 iPad Pro?
- Thread starter chevyboy60013
- Start date
- Sort by reaction score
Hi there! They will swap the entire unit. It will cost you $449 + Tax according to: https://support.apple.com/ipad/repair.
I will go with a M1 model, it's more future-proof than the other models.
I will go with a M1 model, it's more future-proof than the other models.
They keep older models of devices in stock just for this purpose. I just had my series 4 Apple Watch swapped out and they haven’t made that one in quite a while.
The replacement unit can be refurbished used as per Apple repair and warranty legal information (they don't actually say it needs to be Apple certified refurbished). Unless the stars align and that Apple store both doesn't have your model in stock and goes the extra step so you can leave with a working device right way, I would expect a used device.
When i went to Apple store to see what they could give me for my 2nd gen ipad pro the big one , they said replacement is made of third party repair contractor and 90 days warranty for 540 paunds. So they don't keep older models in stock
Apple rather burn the stock gass rather sell it
Apple rather burn the stock gass rather sell it
Have to decide if I want to take it to apple, or maybe have an independent place replace screen or just use it as is.
Probably should just use it the way it is, since it does have the 256gb storage, and very good battery life. Not sure if I would trust an independent place to replace screen.
It’s perfectly usable, everything works on it even the front camera, where the glass is actually missing, and hardly noticeable when using it. If I put a screen protector on it, it is perfectly smooth as well.
Was in the Apple Store near my office at lunch, since the first part of my employment sign on bonus was deposited and should be available tomorro or Wednesday. Didn’t ask about screen replacement, but was looking at the iPad Air m1 with the Magic Keyboard, pencil and apple care, the 11 inch iPad Pro setup the same way, the 12.9 pro set up the same way, think that one may be too big, or a MacBook Air m2 and base iPad with pencil since the case I have for the 10.5 will fit and apple care on all.
Apple does not replace any products with a second hand unit that has other flaws. The replacement units are "new or like-new." At a minimum, the devices have gone through a complete refurbishment process - with a new battery, display, and enclosure. Any additional internal components would pass engineering testings. Best case, it's literally new. Apple's own system can't even distinguish between a new and a replacement unit - they are treated exactly the same in terms of quality and service.
That said, at the price, a new M1 Air is a better choice in terms of value - mainly for the future longevity it will bring.
I'll give you my experience. My trusty 2015 12.9 iPad pro was bought on November 2015 and had always works flawlessly, but battery life was weak after 6 years, so in 2021 I had a battery service. The iPad that replaced it deveoped a bright spot in 2022, something that never happened with my original unit... So it can happen (maybe they have changed something between 2015 and a couple years later in the manufacturing process, since the bright spot is much more typical of 2017 devices).
I like the mi air, with the Magic Keyboard and maybe pencil, would have to go 256gb though even though no where near 64gb on this iPad with 256 but we know what will happen there Or the 11 inch pro with the same set up except maybe 128 with of course applecare, but then since my printer forgot how to print wirelessly…. Would need to keep the desktop around in the event I needed to print something since iPad don’t have a usb port. Otherwise a m1 air or 11 inch pro with the Magic Keyboard would be able to basically replace the actual computer, of course I like the 12.9 pro as well, but may be a little too big. Thinking about a MacBook Air m2 and basic iPad, and get rid of the windows 11 desktop as windows gives me fits…. But again that may be overkill since the m1 air with Magic Keyboard or 11 inch pro with Magic Keyboard would do everything I would need except connect to the a***ole printer.
Well, headed to Chicago's "loop" downtown area early to go to my office. Decided I would stop in at the pawn shop there that I have gotten good deals on windows laptops at just to see what they had. Ended up getting a 2020 m1 MacBook Air 256gb, and a iPad Air 3rd generation 64gb for only $400.00. Both look like brand new, and letting the iPad Air charge, but using the macbok air m1 now and OMG the performance of this thing is amazing. I think I got a decent deal, although both items are used, $400.00 is much better than $1,200-$2,000.
Congrats! Let us know how the Air went! What did you do with the 10.5-inch iPad Pro? Did you keep it as it was?
So far I think I will keep it and use it for the screen for my personal drone, that way if it falls out of the controller it doesn't break another screen.
Where does it say that these have to be certified refurbished? When looking a the repair and warranty fine prints, it always says that Apple decides whether the repair will be done with new or used parts. I had an out-of-warranty repair last year done by an AASP with the usual paper I had to sign beforehand and it clearly stated repairs can be done with used parts.
Although I agree with your experience and from my personal experience Apple has only ever used new parts for repairs - I don't think Apple has any legal obligation under their repair terms to hand over an Apple certified refurbished device like they sell in their refurb store, let alone one with a new (i.e. unused) display assembly and battery.
Over the years the process has changed from sending entire devices back to Apple for even minor issues to actually doing repairs in stores nowadays where iPads can be opened up and components replaced without destroying the screen or housing. This is why you previously always had brand new enclosures, batteries, display assemblies - just opening up some devices would bend the enclosure, removing a glued in battery would mean it HAS to go in the trash (due to the forces enacted upon the battery during removal), and so on.