if i go to the apple store where do i go to talk to a genius

Discussion in 'iPhone' started by himynameiscody, Oct 29, 2011.

  1. himynameiscody macrumors 6502a

    himynameiscody

    Joined:
    Oct 9, 2011
    #1
    theres no registers or anything. can i ask a random worker?
     
  2. Brannon macrumors regular

    Joined:
    Nov 28, 2009
    #2

    The genius bar!

    It may be smart to make an appointment. By calling or going online.

    If you walk in and ask, they will be more than happy to help.
     
  3. himynameiscody thread starter macrumors 6502a

    himynameiscody

    Joined:
    Oct 9, 2011
  4. Brannon macrumors regular

    Joined:
    Nov 28, 2009
    #4
    It depends on the store, some are in the back, or on the sides, some have designated areas upstairs.

    But if you walk in and ask, one of the people in the blue apple shirts will point you in the right direction.

    What kind of issues are you having?
     
  5. ijohnbro macrumors regular

    Joined:
    Oct 27, 2010
    #5
    you have to walk out of that store over to the Android store to find a genius
     
  6. Brannon macrumors regular

    Joined:
    Nov 28, 2009
    #6
    ^^

    Be nice....
     
  7. sentinelsx macrumors 68010

    Joined:
    Feb 28, 2011
    #7
    That's the problem. Where is the android store?
     
  8. himynameiscody thread starter macrumors 6502a

    himynameiscody

    Joined:
    Oct 9, 2011
    #8
    i read people with bad battery life got their phones swapped and noticed improvement...im just afraid of getting yellow screen
     
  9. Brannon macrumors regular

    Joined:
    Nov 28, 2009
    #9
    Just restore your phone through iTunes and restore it from back up. If that does not work restore your phone and add all of your stuff back individually to determine what could be corrupted to affect your battery life.

    Exchanging phones may not necessarily help, as this is rumored to be a software bug inside of the core code of iOS 5, a fix should be out soon(ish) .
     
  10. himynameiscody thread starter macrumors 6502a

    himynameiscody

    Joined:
    Oct 9, 2011
    #10
    like an OS update? why do some people have problems and some don't?
     
  11. Brannon macrumors regular

    Joined:
    Nov 28, 2009
    #11
    Well, that is what they are trying to determine, but it is suspected to be in the contacts right now. A corrupt contact is causing some bug. But it could be a multitude of things, that is why apple is working on it, this is not just a select few, it is a good percentage of people, I can promise apple is busting there butts trying to find the cause of this issue, they would rather irradiate the issue swiftly, than replace several thousand phones in store when it may not even help.

    Best thing to do os try the restore options like I said earlier, if that does not work than I would proceed with going to the apple store.
     
  12. Mach2001 macrumors newbie

    Joined:
    Oct 7, 2011
    Location:
    UK
    #12
    If you the apple store app you can search your nearest store and and then make an appointment to see a genius on there.
     
  13. rookiezzz macrumors regular

    Joined:
    Mar 21, 2011
    Location:
    WA,USA
    #13

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