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If they claim scratch proof?

C

corriewf

macrumors 6502a
Original poster
Oct 5, 2009
971
87
So apple claims scratch proof front and back on the new iPhone. Nice. Now if I take their word for it and say just use a bumper but still get scratches, I wonder if apple will put their money where their mouth is? If I get a scratch on my phone, I would like to have it replaced if it's within warranty. Wonder if apple will do this. They claim it's scratch proof so I would assume if you claim your product does something and it doesn't, I should get an exchange.

An no I'm not talking about rushing home and testing everythingni can to scratch it, I'm talking normal everyday use.
 
They said it was scratch proof? I just thought they said how powerful of a material it was, I never heard scratch proof....we must have listened to different things.
 
"Chemically strengthened to be 20 times stiffer and 30 times harder than plastic, the glass is ultradurable and more scratch resistant than ever."

And the bumper is really to protect the stainless steel which scratches like the dickens. :D
 
Maybe scratch-resistant...but not scratch proof and its not like theyve made some 100% money-back gaurantee that it was invincible.
 
I think you should definitely scratch it all up and tell Apple to replace it for you. Just make sure you videotape the whole thing so I can watch it later.

I'm sure this will go very well for you. ;)

P.S. They never said scratch-proof.
 
corriewf said:
It might be best buy false advertising. Check out the press release here :

http://www.engadget.com/2010/06/14/best-buy-announces-official-iphone-4-pre-sale-for-june-15th/

Click on show press release.
Click to expand...

That's the writer of the article's fault (Best Buy or whoever wrote the press release for them). That isn't a press release from Apple, but rather Best Buy. If Apple says scratch resistant, they mean resistant, and not scratch proof. Clearly, Best Buy changed the terminology in error.
 
thehopscotch said:
That's the writer of the article's fault (Best Buy or whoever wrote the press release for them). That isn't a press release from Apple, but rather Best Buy. If Apple says scratch resistant, they mean resistant, and not scratch proof. Clearly, Best Buy changed the terminology in error.
Click to expand...

Yup, I should print it out and get my phone from best buy.
 
corriewf said:
Yup, I should print it out and get my phone from best buy.
Click to expand...

Nope, you are aware of the proper meaning, so you cannot have relied on it. Best Buy also does not do warranty exchanges.

I also want to see the video of you trying to be a fake lawyer in the Apple Store or Best Buy trying to claim that this gave you an express warranty.
 
Wow, do you have anything better to do or think about other than trying to cheat a system?

By the way, I hope you know that the bumper does not protect the glass surfaces. ;)
 
corriewf said:
So apple claims scratch proof front and back on the new iPhone. Nice. Now if I take their word for it and say just use a bumper but still get scratches, I wonder if apple will put their money where their mouth is? If I get a scratch on my phone, I would like to have it replaced if it's within warranty. Wonder if apple will do this. They claim it's scratch proof so I would assume if you claim your product does something and it doesn't, I should get an exchange.

An no I'm not talking about rushing home and testing everythingni can to scratch it, I'm talking normal everyday use.
Click to expand...

When has a scratch caused by the owner ever been grounds for replacement?
 
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