If you call att and complain about the drop call

Discussion in 'iPhone' started by Hing, Jun 29, 2010.

  1. Hing macrumors regular

    Joined:
    Mar 2, 2008
    #1
    Will they let you out the contract without the ETF?
     
  2. iphone1105 macrumors 68020

    iphone1105

    Joined:
    Oct 8, 2009
    #2
    prob not, youre sol
     
  3. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
  4. Hing thread starter macrumors regular

    Joined:
    Mar 2, 2008
    #5
    What If its after 30 days and the drop call issue still not solve?
     
  5. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #6
    Their policy is 30 days, you can return and avoid the ETF however you do pay a restocking fee. After that you're a 2 year AT&T customer or pay an ETF.
     
  6. raremage macrumors 6502a

    Joined:
    Nov 21, 2005
    Location:
    Orlando, Florida
    #7
    ^this
     
  7. KameronBriggs macrumors 6502

    KameronBriggs

    Joined:
    Feb 8, 2010
    Location:
    Somewhere Sunny, California
    #8
    I heard somewhere that if you don't get service where you live ( like your house ) they will let you out of your contract. Not sure if it's true or not...
     
  8. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #9
    There's a difference between no service and dropped calls. Clearly if you could get out of the contract because of dropped calls, there'd be a mass exodus from AT&T :eek:
     
  9. dsn112 macrumors member

    Joined:
    Jun 18, 2009
    #10
    I got out of verizon this way along time ago. The coverage map has to look really bad around your zipcode. You also have to be super nice to them. I told them I used it for business and I couldn't make any calls from my home, where I ran my business. It took a little time and advancing to supervisors, but I got out of it.
     
  10. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #11
    FWIW, the contract you signed when you bought your iPhone has this in it, which seems to cover equipment with issues.

    http://www.wireless.att.com/cell-phone-service/legal/plan-terms.jsp
     
  11. coelacanth macrumors 6502

    Joined:
    Jul 19, 2004
    #12
    My friend actually got off the contract w/o paying ETF this April. He was actually having too many drop calls and as an IT manager for a startup, he just couldn't deal with it any longer. He was always on the phone with AT&T CS. One day, he finally pulled plug, and AT&T agreed to let him go.
     

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