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If you call att and complain about the drop call
- Thread starter Hing
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iphone1105
macrumors 68020
Their policy is 30 days, you can return and avoid the ETF however you do pay a restocking fee. After that you're a 2 year AT&T customer or pay an ETF.
KameronBriggs
macrumors 6502
I heard somewhere that if you don't get service where you live ( like your house ) they will let you out of your contract. Not sure if it's true or not...
maflynn
macrumors Broadwell
There's a difference between no service and dropped calls. Clearly if you could get out of the contract because of dropped calls, there'd be a mass exodus from AT&T 😱
I got out of verizon this way along time ago. The coverage map has to look really bad around your zipcode. You also have to be super nice to them. I told them I used it for business and I couldn't make any calls from my home, where I ran my business. It took a little time and advancing to supervisors, but I got out of it.
FWIW, the contract you signed when you bought your iPhone has this in it, which seems to cover equipment with issues.
http://www.wireless.att.com/cell-phone-service/legal/plan-terms.jsp
My friend actually got off the contract w/o paying ETF this April. He was actually having too many drop calls and as an IT manager for a startup, he just couldn't deal with it any longer. He was always on the phone with AT&T CS. One day, he finally pulled plug, and AT&T agreed to let him go.