If you completely break phone how much to replace

Discussion in 'iPhone' started by davidlw, Dec 2, 2008.

  1. davidlw macrumors 6502a

    Joined:
    May 19, 2008
    #1
    If you completely trash/break your iPhone, can you buy a new one at the discounted price or will you have to chough up full price?
     
  2. Hawkeye411 macrumors 68000

    Hawkeye411

    Joined:
    Jun 6, 2007
    Location:
    Canada EH!!!
  3. NotFound macrumors 6502a

    NotFound

    Joined:
    Nov 30, 2006
    #3
    full price. the prices on AT&T and Apple are for new contracts or extending a contract.
     
  4. abijnk macrumors 68040

    abijnk

    Joined:
    Oct 15, 2007
    Location:
    Los Angeles, CA
  5. Bear Hunter macrumors 6502a

    Bear Hunter

    Joined:
    Aug 10, 2008
    #5
    Maybe it's me, but that doesn't make sense. Doesn't that last part apply to everyone?
     
  6. svndmvn Guest

    Joined:
    Nov 6, 2007
    Location:
    Italy
    #6
    I believe so.
    People breaking their iPhones or maybe phones in general have to pay the full price in order to discourage those buying more than one in order to sell them, pretty much like what was happening before July08, and trying to teach the ones not being careful a little lesson.
     
  7. eplchamps0304 macrumors 6502a

    eplchamps0304

    Joined:
    Jan 31, 2008
    #7
    Bull. You pay full price because thats what they want to charge.
     
  8. davidlw thread starter macrumors 6502a

    Joined:
    May 19, 2008
    #8
    It would be nice if AT&T would offer a extended warranty like they do on other phones. I would hate to get 6 months into owning a iPhone and then drop it and have to shell out full price for a new one.
     
  9. Xtgirl macrumors regular

    Joined:
    Jul 15, 2007
    #9
    You can get a really good warranty from Square Trade but I think you have only 30 days to purchase it.

    I do know that lost or replaced phones cost 499 for the 16gb....that does extend your contract...599 if you want to keep the same date.

    I wonder what happened to the deal where if you brought in your broken phone they would replace it for 250....they must have stopped doing that..


    Wonder when you can buy a refurb?
     
  10. Brett3rThanU macrumors regular

    Joined:
    May 14, 2008
    #10
    My fiance's iPhone got destroyed beyond fixable (ran over by a car and left in the rain, long story). I called AT&T and they said $399 for a new one, but Apple said they would replace it at the subsidized price of $199. Needless to say we went straight to the Apple store, gave them the broken one, and walked out with a new iPhone for $199.
     
  11. eplchamps0304 macrumors 6502a

    eplchamps0304

    Joined:
    Jan 31, 2008
    #11
    did you have to extend your contract?
     
  12. Kevster89 macrumors regular

    Kevster89

    Joined:
    Oct 14, 2008
    #12
    Everyone is giving you wrong information. I know from first hand that it is wrong, as I experienced over Thanksgiving holiday.

    My phone broke last Saturday (3G 16GB iPhone). I went to Apple and got a new one for the 299 dollar price. I didn't need to show my broken phone, just gave him the info on my AT&T account, he verified it, and then activated my phone in the Apple store.

    Got any questions.. shoot me a message.

    EDIT: So to answer your question in full, you will pay the discounted (subsidized) price that you see advertised in the commercials. Don't worry, you wont pay the full price.. just 199 or 299, for the 8gig and 16gig, respectively.
     
  13. abijnk macrumors 68040

    abijnk

    Joined:
    Oct 15, 2007
    Location:
    Los Angeles, CA
    #13
    You should rethink when people are giving 'wrong' information. I replaced my 3G phone at an AT&T store and had to pay full price, $499. Sounds like Apple isn't playing by the rules or some people are getting lucky...
     
  14. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #14
    wrong, you will pay retail price for the phone as thats policy PERIOD. you may have lucked out by having a worker not too sure what they were suppose to do

    i mean think why they have a retail price anyways? you sure as heck cant buy the iphone without a contract so that retail price is there soley for people that lose/break/whatever their phone and arent eligible for a new subsidized phone
     
  15. Kevster89 macrumors regular

    Kevster89

    Joined:
    Oct 14, 2008
    #15
    This is a policy that was explained to me by an Apple genius. Keep in mind, they all receive training at Apple Headquarters in Cupertino, CA, so they know what they are talking about.

    Essentially what he said was that if you:

    a. Make an appointment at the genius bar
    b. Can successfully show that the phone has damage from handling or any other user-caused problems

    ... then they will give it to you at the 199/299 price point.

    And to negate the statement that I "had an employee that had no idea what they were doing," this was a very knowledgeable genius, in fact the other geniuses kept asking him questions regarding different policies.

    Secondly, my friend that lives in new year had his replaced for 299 dollars and another friend had this done at the same store as myself.
     
  16. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
  17. abijnk macrumors 68040

    abijnk

    Joined:
    Oct 15, 2007
    Location:
    Los Angeles, CA
    #17
    Sorry, but you pulled that number out of you behind. That isn't a price for the iPhone anywhere. :confused:

    Kevster89, that's a really cool policy. I hope you are right.
     
  18. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #18
    Fixed that for you.
     
  19. abijnk macrumors 68040

    abijnk

    Joined:
    Oct 15, 2007
    Location:
    Los Angeles, CA
    #19
    Haha, fun. Just to clear the air:

    "Upgrade Eligible" Price (and apparently the price if you break you phone and go to Apple):
    $199/$299

    Not "Upgrade Eligible" Price:
    $399/$499
     
  20. mackpro macrumors member

    mackpro

    Joined:
    Feb 1, 2008
    Location:
    Indiana University
    #20
    I spilled a beer on my friends white 16gig 3g and we had to pay $499 to have it replaced. However the water damaged white iphone still sold for over 500 on ebay.. somehow..

    anyway it was quite the adventure
     
  21. andyblila macrumors 65816

    andyblila

    Joined:
    Jul 8, 2008
    Location:
    On My iPhone, or my iPad?
    #21
    My homeowners insurance covers accidental damage to my iPhone and Computers. So a completely broken phone costs me the grand total of $50 deductible.:D
     
  22. CBR900RR macrumors 6502a

    Joined:
    Oct 11, 2008
    Location:
    Middle of Pacific
    #22
    Is the replacement iPhone a brand new or refurblish from the apple store?
     
  23. nickspohn macrumors 68040

    nickspohn

    Joined:
    Jun 9, 2007
    #23
    Brand new.
     
  24. flabombero macrumors member

    Joined:
    Oct 1, 2008
    #24
    From what they told me, if you damage your phone it will be the contract price . But if it has any water damage you have to pay the full price.
     
  25. equlizer macrumors regular

    Joined:
    Aug 12, 2008
    #25
    well i phoned my local apple store and said i dropped my 3g and the whole screen shattered and it wont turn on. She said bring it on by and someone can help you right away. So i asked how much will a replacement cost? She said $299 for the 8gig and $399 for the 16gig (this is canadian)


    I phoned for the hell of it just to see what they would say
     

Share This Page