If you had a CPW (UK) problem to start with ..

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Loopy65, Jul 26, 2008.

  1. Loopy65 macrumors 6502a


    Jun 6, 2008
    Wales, UK
    It's worth sending off an email to them .. I just put the gory details about the activation problems (4 days) and asked if they were giving customers compensation of any kind ..
    3 days later got an email of apology and £20 credit at my local store ..
    definitely worth doing as it went towards some kind of payment for all the quality time (!!!) I spent listening to their awful muzac while waiting to speak to customer services!!

    Hope this helps someone ..
  2. salanddaz macrumors member

    Jan 11, 2008
    Christchurch, UK
    I think most people who ordered from them got this, also if you had a delay in receiving your iphone ask for credit for your line rental.

    I was told that I was getting credit from when I ordered to when I received and also the £20 credit

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