If you had a CPW (UK) problem to start with ..

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Loopy65, Jul 26, 2008.

  1. Loopy65 macrumors 6502a

    Loopy65

    Joined:
    Jun 6, 2008
    Location:
    Wales, UK
    #1
    It's worth sending off an email to them .. I just put the gory details about the activation problems (4 days) and asked if they were giving customers compensation of any kind ..
    3 days later got an email of apology and £20 credit at my local store ..
    definitely worth doing as it went towards some kind of payment for all the quality time (!!!) I spent listening to their awful muzac while waiting to speak to customer services!!

    Hope this helps someone ..
    Loopy
     
  2. salanddaz macrumors member

    Joined:
    Jan 11, 2008
    Location:
    Christchurch, UK
    #2
    I think most people who ordered from them got this, also if you had a delay in receiving your iphone ask for credit for your line rental.

    I was told that I was getting credit from when I ordered to when I received and also the £20 credit
     

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