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If you're iPhone doesn't show "LTE", call AT&T *Fix Inside*

H

HXGuy

macrumors 68000
Original poster
Mar 25, 2010
1,679
0
I'm here in Phoenix and both my phone and my wife's weren't showing "LTE", only "4G". Called AT&T, spoke with tech support and they confirmed that the phone was not connecting to the LTE network.

They unregistered my phone from the LTE service, then reregistered it, had me reset the network settings and about 10 minutes later...LTE was live!

ltegood.jpg


The tech support lady said they have had a lot of calls about this today from new iPhone owners.
 
HXGuy said:
I'm here in Phoenix and both my phone and my wife's weren't showing "LTE", only "4G". Called AT&T, spoke with tech support and they confirmed that the phone was not connecting to the LTE network.

They unregistered my phone from the LTE service, then reregistered it, had me reset the network settings and about 10 minutes later...LTE was live!

Image

The tech support lady said they have had a lot of calls about this today from new iPhone owners.
Click to expand...

In Phoenix as well. Same issue. They also tried to unregister and register to no avail.
 
lorenwade said:
In Phoenix as well. Same issue. They also tried to unregister and register to no avail.
Click to expand...

Have another friend who is having the same issue, he hasn't called AT&T yet though.

For you, where are you located? I'm near 67th Ave and Happy Valley and while the coverage map shows it's an LTE area, it's not working...but down by the 101 and 67th Ave it was working fine. So the unregister/reregister may have worked, your location may not be getting a good LTE signal.
 
HXGuy said:
Have another friend who is having the same issue, he hasn't called AT&T yet though.

For you, where are you located? I'm near 67th Ave and Happy Valley and while the coverage map shows it's an LTE area, it's not working...but down by the 101 and 67th Ave it was working fine. So the unregister/reregister may have worked, your location may not be getting a good LTE signal.
Click to expand...

I live like 2 miles from you, haha. I was there earlier today and it wasn't working there nor here (Tempe).

I'm not getting any data connection at all.
 
lorenwade said:
I live like 2 miles from you, haha. I was there earlier today and it wasn't working there nor here (Tempe).

I'm not getting any data connection at all.
Click to expand...

Luckily ATT just installed a new tower by me at Power and Warner (east valley). Turned it on two weeks ago. I now have full bars at my house. Can't wait for FedEx to come so I can test LTE.
 
I'm in San Diego And the same thing happened to me with a white 16gb 5. I had to use the "reset all network setting" button and everything worked after two resets. Good luck all.
 
I got like 2mbps on LTE I just reset it my phone it had the LTE on it tho... Idk is kind of sad cause on tmobile I'm getting 20 mbps I hope is just a hiccup, I'm restoring my icloud backup I'll be postingr some screen shot once my iPhone 5 is back and running , here is my gs3 on tmobile
3u8y8y6e.jpg

Long wait :/
pyqejepu.jpg
 
I confirm that this works. I just called AT&T.. and after a long ass hold.. they did the reregister, reset network settings. waited a few minutes and viola! Thank you to the OP :)
 
go to att's website and check the LTE coverage and see if its in your area. if it is, then you have to probably do what the OP suggested. It worked for me.
 
I know. As for LTE though, i'm noticing it going in and out of 4G and LTE. ATT said the towers may be overloaded at the moment with activations (understandable). So I guess we'll see what happens over the weekend lol
 
jgalan14 said:
I got like 2mbps on LTE I just reset it my phone it had the LTE on it tho... Idk is kind of sad cause on tmobile I'm getting 20 mbps I hope is just a hiccup, I'm restoring my icloud backup I'll be postingr some screen shot once my iPhone 5 is back and running , here is my gs3 on tmobile Image
Long wait :/
Image
Click to expand...

After resetting the phone and get my iCloud backup done it works better, a little inconsistent tho...

qy3eve6u.jpg


Hate those black boxes :/
 
jgalan14 said:
After resetting the phone and get my iCloud backup done it works better, a little inconsistent tho...

Image

Hate those black boxes :/
Click to expand...

I didn't reset anything and mine started to work. My advice to everyone would be just to give it a few days. It's crazy right now
 
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