I know that either way it is implemented, SOMEONE will be bitching sooner or later, but I've been disappointed in how Apple has handled the application store.I'm not necessarily advocating that Apple needs to create a high barrier to entry of the walled garden app store, but there has to be some guidelines to separate out the good applications from the pure trash that clogs the store! I'm not exactly sure how they could implement a policy, but there should be a minimum level of quality and completeness to be accepted.
I guess if they would just revamp their rating system and navigation, it would go a long way to getting good apps in the face of users.
Heres my recommendations:
1) First of all, when browsing the app store (on the iPhone) you should definitely be able to SORT BY USER RATING! Why should I have to dig through pages and pages of mindless crap created to find the few gems worth purchasing in given category?? This sorting should extend to categories, featured, searches, etc.
2) The application category hierarchy needs to be revamped so its much more expressive/detailed. The first level categories could definitely be arranged better, and there needs to be a second and possibly even a third level. Just having
"Utilities" or
"Productivity" or
"Games" just doesn't cut it when they are going to have literally thousands of apps in the store.
3) The amazon-type rating system is a failure. After looking through many of the comments, it is clear that many individuals don't have a clue in hell as to the philosophy behind product reviews and ratings. Here a few of the problems:
- * Applications improve over time. Many of the applications on launch day which had some bugs and problems saw hundreds of negative ratings from users, and now even if they have fixed bugs and dramatically improved the application, the huge volume of initial poor ratings overwhelms any of the recent positive ratings.
- * Similar to above, people will assign a poor rating to an application when they have problems that may be unrelated to the specific application, and actually an issue with the iPhone itself, like Applications that are refusing to start or freezing up, etc.
- * For some reason, individuals think they should give poor ratings to applications when they disagree with the price or some other issue unrelated to the actual functionality of the app. I can't count how many times I have seen a comment with a 1-star rating like this: "$5.99 DOLALRS FOR A CELLPHONE GAME? TOTALY NOT WORTH IT! SUX". I'm not saying that overall "value" shouldn't be part of a legitimate rating, but that's not exactly what these people are doing.
To make this work better, what I would recommend is revamping the rating system to have two or even three discrete 5-star ratings for different evaluations. You could have, say, one rating for
functionality and one rating for
value . And possibly even a third of "maturity/stability".
In addition, they should figure out some simple way to either separate or at least statistically weight the ratings so that if more recent versions of an application are much better than the early versions, they can shed the weight of all the initial poor ratings.
Perhaps newer ratings after each update of the application is release could be statistically weighted to have a great bearing on the final rating than the initial ratings.
agree? am I crazy?