iLife complicated problem

Discussion in 'MacBook Pro' started by HamzaAlsadr, Aug 30, 2012.

  1. HamzaAlsadr macrumors newbie

    Joined:
    Aug 30, 2012
    #1
    Hello,

    The problem i have is a little bit complicated so i'll break it down to points and please stay with me on track

    - i had an account signed up on the US App Store (hamza.alsadr@live.com)

    - this is the email that i used for the AppleID when logging in the first day I recieved my macbook pro running lion

    - after 5-6 months when Mountain lion was released, i tried buying it with the above email, but I live in UAE, so it said that the store region doesn't allow me to enter my credit card details.

    - as a solution i went to my apple account with the hamza.alsadr@live.com email and CHANGED the email address to another one (lets say blabla@bla.com, because i dont remember what i changed it to)

    - reason why i did tht is so i can make a new AppleID with the email hamza.alsadr@live.com, therefore changing the earlier AppleID to blabla@bla.com made it possible for me to make a new account with hamza.alsadr@live.com (to neglect any "This email is already in use.")

    - i bought mountain lion, installed it everything is fine, been about a month

    - just yesterday i went on recovery mode, deleted my entire harddirve to install a new fresh mountain lion for myself (just wanted to clean up)

    - when i went to App Store the applications of iLife was in purchases (first picture)

    - after i click accept and put in my information, i get an error (second picture)




    I tried everything, changing stores, reinstalling again. I even tried calling apple support and they're as confused so they'll call me back after the weekend.

    Until then can someone PLEASEEE HELP ME!

    Please! i need my programs, this laptop is rightfully mine and i've had it since point 0 fresh of the box and i even opened the plastic layer on top of it!

    :(
     
  2. HamzaAlsadr thread starter macrumors newbie

    Joined:
    Aug 30, 2012
    #2
    sorry here are the pictures
     

    Attached Files:

  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    You need to login to the App Store under the old AppleID to get the iLife apps.
     
  4. HamzaAlsadr thread starter macrumors newbie

    Joined:
    Aug 30, 2012
    #4
    I would have done that if i knew what i changed the email address to. any other ideas?
     
  5. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #5
    Nope. That is where your free iLife copy resides. Call Apple and they can tell you what that AppleID is.
     
  6. HamzaAlsadr thread starter macrumors newbie

    Joined:
    Aug 30, 2012
    #6
    they were confused and now they're closed.
     

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