Hey all,
I'm asking for help on behalf of my girlfriend. She's in Singapore for most of the summer, and she bought a new MBP 13" before she left. Since then, she tells me that whenever she opens iLife applications like iPhoto and the like, her entire system locks up and she isn't even able to force quit. Her only fix is holding down the power button till it restarts.
I told her to look at Activity Monitor and she said nothing was using more than 1% of the CPU, so it isn't something hung up in the background. She opened iPhoto today and it told her she needed to rebuild her library, but it eventually crashed as it was doing that (continuous spinning beachball)
Has anyone heard of this problem before? There isn't an Apple Store in Singapore she can go to (at least not an official one), so she doesn't know what to do. Any help would be great.
I'm asking for help on behalf of my girlfriend. She's in Singapore for most of the summer, and she bought a new MBP 13" before she left. Since then, she tells me that whenever she opens iLife applications like iPhoto and the like, her entire system locks up and she isn't even able to force quit. Her only fix is holding down the power button till it restarts.
I told her to look at Activity Monitor and she said nothing was using more than 1% of the CPU, so it isn't something hung up in the background. She opened iPhoto today and it told her she needed to rebuild her library, but it eventually crashed as it was doing that (continuous spinning beachball)
Has anyone heard of this problem before? There isn't an Apple Store in Singapore she can go to (at least not an official one), so she doesn't know what to do. Any help would be great.